Lead Customer Solutions Engineer, Physical Security

Lead Customer Solutions Engineer, Physical Security Requisition Number:

32347

Company:

Westinghouse Electric Co Location:

Cranberry Township, US Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

About the role:

As a Lead Customer Solutions Engineer, you will lead business unit and engineering teams in identifying, developing, and offering products and services that provide our utility customers with solutions to their technical problems. You will be responsible for defining and offering customer solutions in the areas of physical security. You will typically prepare medium-to-large-sized offers spanning multiple years to address our customers' needs and strategic initiatives. You will report to the Customer Solutions Manager and will be based out of our Cranberry Township, PA facility.

Key Responsibilities:

Demonstrate product knowledge of the offerings within the Physical Security Solutions product line, including the areas of: New Technology Applicability Blast and Structural Analysis Vulnerability Assessments, Analysis System Installation, Security Computer technology Understanding of Regulatory Programs and Revisions Analyze request for quote (RFQ) requirements and lead proposal development, from development of scope and technical aspects, as well as cost estimates, and development of pricing strategies. Support negotiations with customers to secure order entry and grow backlog. Willingness to be creative and open to customer requests and planning. Support the growth of business relationships with utility customer engineers and management to position Westinghouse as a consultative partner in the marketplace. Analyze voice of customers and work with Digital Optimization Solutions product leaders to manage the product roadmap and position Digital Optimization Solutions to be the leader in all focus segments. Assist in financial forecasting to provide an accurate assessment of both financial timing and results for opportunities Assist Project Managers and Contract Managers on contract changes. Facilitate opportunity management and interface with Account Teams and Sales Teams to maintain the opportunity database (Microsoft D365). Additional interface support activities include Growth Planning, Key Opportunity Review, Marketing Material, and Capture Plan Development. Work with project execution stakeholders, as needed, to exceed revenue and margin objectives, establishing best scenario for repeat, continued or expanded scopes. Assist Product Managers in the development and implementation of strategic plans, ranging from individual product strategies to platform level business plan. Complete development opportunities such as contributing to project execution work on a project within the portfolio to deepen product understanding and customer relationships. Although this role has a priority on business development, there is potential for technical development within the relevant product line in conjunction with business needs.

Qualifications:

Bachelor's degree in Engineering, Project Management, Business, or related technical discipline. 5 or more years of related experience in a technical field with a demonstrated history of leading small to medium complexity offers/project related to physical security to successful completion of winning the order. Experience in understanding the regulatory changes impacting physical security and how solutions can be provided to customers. Familiar with customer requirements and needs related to physical security. Familiar with the sales cycle of lead creation, opportunity identification, request for proposal analysis, offer development, and order entry. Familiarity or technical knowledge of artificial intelligence, data management, and other modern technologies that can be applied to engineering solutions that drive customer value. Familiarity or technical knowledge of physical security and upcoming technology. We are committed to transparency and equity in all of our people practices. The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $116,800.00 to $146,000.00 per year. #LI-Hybrid Why Westinghouse? Our benefits package is tailored to meet the diverse needs of our employees, while also promoting wellness and career growth. The following are representative of what we offer: Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members 401(k) with Company Match Contributions to support employees' retirement Paid Vacations and Company Holidays Opportunities for Flexible Work Arrangements to promote work-life balance Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers Global Recognition and Service Programs to celebrate employee accomplishments and service Employee Referral Program Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system: Safety and Quality Integrity and Trust Customer Focus and Innovation Speed and Passion to Win Teamwork and Accountability While our Global Headquarters are located in Cranberry Township, PA, we have over 11,000 employees working at locations in 19 different countries. You can learn more by visiting http://www.westinghousenuclear.com . Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities Get connected with Westinghouse on social media: Twitter | Facebook | LinkedIn | YouTube Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

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