Acts as the product SME, assisting customers with their product questions and technical requirements, writing scripts, troubleshooting, training and other technical requests. Product Experts Collaboration
working together with product and engineering teams ensuring our customers and partners get the most out of our products Digital First
Ensure technical knowledge of the team is translated into articles and guides for our customers to consume allowing our customer coverage to scale Qualifications Required Qualifications 7+ years experience in Security Operations or Engineering with experience SIEM, SOAR, SOC, and/or XDR/EDR environments Familiarity with cloud technologies, providers (such as GCP, AWS, Azure) and use-cases.

Strong understanding of enterprise security and IT products, systems, and processes Experience with Linux system administration and troubleshooting Proficiency in scripting with Python and/or JavaScript Ability to work in a fast-paced, matrixed environment, managing multiple tasks under pressure Skilled in collaborating with and influencing cross-functional teams Strong communication skills and the ability to build and maintain relationships with customers Experience in customer-facing roles is a must Preferred Qualifications Experience with attack surface management or CNAPP is a plus Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. $112,000.00

$182,500.

00/yr Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position. 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