JOB PURPOSE

The Microsoft 365 Engineer is responsible for designing, implementing, securing, and optimizing Microsoft 365 services across the organization. This role works closely with IT leadership to develop and execute the Modern Workplace roadmap, improve security posture, enhance collaboration capabilities, and support future technology initiatives including Managed Detection and Response (MDR) and Microsoft AI solutions. The ideal candidate has deep experience across Microsoft 365 workloads, identity and access management, endpoint management, security operations, and cloud governance, with a strong ability to translate business requirements into scalable technical solutions.

ESSENTIAL JOB FUNCTIONS

Microsoft 365 Architecture & Engineering

• Design, implement, and maintain Microsoft 365 solutions and services.
• Lead architecture and deployment initiatives across: o Microsoft Entra ID o Microsoft Teams o SharePoint Online o Exchange Online o Microsoft Intune o Microsoft Defender Suite o Microsoft Purview
• Evaluate new Microsoft technologies and recommend adoption strategies.
• Develop technical standards, governance frameworks, and best practices. Identity & Security
• Design and manage identity governance and access controls.
• Implement and maintain: o Conditional Access o Multi-Factor Authentication o Privileged Identity Management (PIM) o Identity Protection o Security baselines
• Collaborate with IT leadership to improve organizational cybersecurity maturity.
• Support compliance, audit, and regulatory requirements. Endpoint Management
• Manage and optimize Microsoft Intune environments.
• Develop modern device management strategies.
• Configure compliance policies, configuration profiles, and application deployment processes.
• Drive initiatives around zero-trust and endpoint security. Collaboration & Productivity
• Lead Teams, SharePoint, and Exchange modernization projects.
• Enhance employee productivity through collaboration solutions and automation.
• Develop governance strategies for Teams and SharePoint environments.
• Support Power Platform and workflow automation initiatives as needed. Security Operations & MDR
• Assist with implementation and ongoing optimization of MDR services.
• Collaborate with internal and external security teams to improve incident response processes.
• Evaluate security alerts, trends, and operational effectiveness.
• Support Defender integrations and threat protection initiatives. AI & Innovation
• Assist in planning and deploying Microsoft AI technologies including: o Microsoft Copilot o Copilot Studio o AI-powered productivity solutions
• Assess AI readiness, data governance, and security controls.
• Partner with business leaders to identify AI use cases and adoption opportunities. Project Leadership
• Serve as the primary technical resource and subject matter expert for Microsoft 365, security, and modern workplace initiatives.
• Partner closely with dedicated Project Managers to plan, coordinate, and deliver technology projects on time and within scope.
• Provide technical leadership throughout the project lifecycle, including requirements gathering, solution design, implementation, testing, and operational transition.
• Develop project documentation, technical standards, architecture diagrams, and operational procedures.
• Mentor IT staff and promote knowledge transfer to support long-term operational success.

QUALIFICATIONS

Education & Experience

• Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Information Systems, or a related field; equivalent combination of education and professional experience may be considered.
• 5+ years of experience designing, implementing, and supporting enterprise cloud, identity, collaboration, security, and endpoint management solutions.
• Demonstrated experience developing and executing technology roadmaps in partnership with IT leadership and business stakeholders.
• Experience leading technical implementations, migrations, modernization initiatives, and cloud adoption projects.
• Experience serving as a senior technical resource, engineer, architect, or subject matter expert within a complex enterprise environment.
• Experience collaborating with cross-functional teams, managed service providers, vendors, and external partners.
• Experience documenting technical standards, operational procedures, governance frameworks, and solution architectures.
• Strong analytical, problem-solving, communication, and project collaboration skills.
• Relevant Microsoft certifications in Microsoft 365, Security, Identity, Endpoint Management, Compliance, or Cloud Architecture are preferred. Technical Skills Identity & Access Management
• Strong understanding of identity and access management principles, including authentication, authorization, governance, and Zero Trust security models.
• Experience with Microsoft Entra ID, Conditional Access, Multi-Factor Authentication (MFA), Identity Protection, and Privileged Identity Management (PIM). Collaboration & Productivity Platforms
• Experience designing, implementing, and supporting enterprise collaboration and communication solutions.
• Strong working knowledge of Microsoft Teams, SharePoint Online, Exchange Online, and related Microsoft 365 services.
• Experience establishing governance, lifecycle management, and adoption strategies for collaboration platforms. Endpoint Management
• Experience managing modern endpoint and device management solutions.
• Strong knowledge of Microsoft Intune, Mobile Device Management (MDM), Mobile Application Management (MAM), device compliance, configuration management, and application deployment. Security & Compliance
• Experience implementing cybersecurity controls, security monitoring solutions, and risk-reduction initiatives.
• Knowledge of Microsoft Defender technologies, endpoint security, email security, vulnerability management, and threat detection solutions.
• Understanding of data governance, information protection, records management, eDiscovery, retention policies, and compliance frameworks utilizing solutions such as Microsoft Purview.
• Experience supporting security operations initiatives including MDR/XDR services, incident response processes, and continuous security improvement programs. Cloud & Infrastructure
• Experience supporting cloud-first and hybrid environments.
• Working knowledge of Microsoft Azure services and their integration with Microsoft 365 technologies.
• Understanding of cloud architecture, security best practices, and service governance. Automation & Emerging Technologies
• Experience developing automation and operational efficiencies through PowerShell, scripting, and Microsoft automation platforms.
• Experience evaluating, planning, and implementing emerging technologies and modern workplace solutions.
• Familiarity with Microsoft Copilot, Copilot Studio, AI governance, and AI-enabled productivity initiatives is preferred. Core Competencies
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to work in a fast-paced environment with shifting priorities.
• Excellent communication skills (written and verbal).
• High attention to detail and strong documentation discipline.
• Ability to maintain confidentiality and handle sensitive information responsibly.
• Customer-service orientation and teamwork mindset.

PHYSICAL REQUIREMENTS

• Prolonged periods sitting or standing at a computer workstation.
• Regular use of phones, video calls, and electronic communication tools.
• Occasional lifting of office materials up to 50 lbs.

WORK ENVIRONMENT

• This is a hybrid role requiring onsite presence on a weekly basis. Remote work opportunities are available following successful onboarding and demonstrated proficiency in the role, subject to business needs.
• Office environment with standard IT equipment.
• Regular interaction with staff, vendors, and cross-functional teams.
• Deadlines and operational demands may require prioritization and rapid response.

Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time.

Pay:

$100,000.00 - $150,000.00 per year

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Referral program Vision insurance

Work Location:

Hybrid remote in Plymouth, MI 48170