Remote Position w/ occasional travel. Position is hybrid/remote with onsite presence required Duties Define and own the overall performance engineering strategy for the Journi program. Develop enterprise performance testing standards, governance, methodologies, and best practices. Define workload models using historical production metrics and anticipated business growth. Establish non-functional requirements (NFRs), service level objectives (SLOs), service level agreements (SLAs), and performance acceptance criteria. Lead performance planning activities for Solution Confirmation, PI Planning, SIT, UAT, Go-Live, and Hypercare. Review solution architecture to identify scalability risks, performance bottlenecks, and infrastructure constraints early in the SDLC. Provide technical leadership for capacity planning and infrastructure sizing recommendations. Performance Engineering Leadership Lead performance testing across:

SAP BRIM SAP

Convergent Mediation (CM)

SAP S/4HANA SAP

Datasphere Dynamics CRM Customer Engagement Middleware

REST/SOAP

APIs Batch processing Event-driven integrations Customer web portal Mobile applications IVR and chatbot platforms Define enterprise load profiles for concurrent users, transaction volumes, billing cycles, payment processing, toll transactions, financial processing, and customer service operations. Review and approve performance test plans, scripts, workloads, and execution schedules developed by performance analysts. Architecture, Monitoring & Analysis Define enterprise monitoring strategy across application, middleware, SAP, database, infrastructure, and cloud platforms. Analyze application response times, throughput, resource utilization, JVM metrics, database performance, middleware queues, API latency, and infrastructure bottlenecks. Lead root-cause analysis with development, SAP, CRM, infrastructure, middleware, and vendor teams. Recommend application tuning, database optimization, infrastructure scaling, and configuration improvements. Validate system readiness for production deployment. Tooling & Automation Lead implementation and administration of NeoLoad as the enterprise performance testing platform. Define reusable scripting frameworks and standards. Establish automated performance regression testing for major releases. Develop performance dashboards and executive reporting. Collaboration & Leadership Present performance status, risks, bottlenecks, and mitigation strategies to executive leadership and project governance boards. Fully document all created work associated with this position, including technical and functional designs and diagrams, test plans, test scripts, impact analysis reports, lessons learned, best practices for others to follow, plus any other documentation as required by the client. This documentation shall follow the format and / or templates as instructed by the client. Adhere to and follow all the client standards, policies, and procedures. Minimum Experience/Skillset 12+ years of overall IT experience. 8+ years of enterprise performance engineering and load testing experience. 5+ years leading enterprise performance testing initiatives. Expert-level experience with NeoLoad. Experience architecting performance testing solutions for enterprise-scale applications. Strong experience with

SAP BRIM, SAP S/4HANA, SAP

Convergent Mediation (CM), SAP Datasphere, CRM platforms, APIs, middleware, and enterprise integrations. Experience designing production workload models using historical production metrics.

Strong knowledge of:

Capacity planning Performance engineering Scalability architecture Stress, endurance, spike, and failover testing API and middleware performance testing Batch processing optimization Cloud and hybrid infrastructure performance Performance monitoring and diagnostics Certifications / Education Bachelor's degree in Computer Science, Information Systems, Engineering, or related field. NeoLoad certification preferred. Cloud certifications (Azure or AWS) are preferred. Engagement Requirements Position is hybrid/remote with onsite presence for: Solution Confirmation PI Planning Architecture Workshops Performance Test Planning SIT UAT Showbacks Go-Live Hypercare The resource shall attend onsite meetings at one of the client locations for 1 week per month based on the schedule set by the client. Skill

• Required / Desired
• Amount of Experience Overall IT experience
• Required
• 12 Years Enterprise performance engineering and load testing experience
• Required
• 8 Years Leading enterprise performance testing initiatives
• Required
• 5 Years Expert-level experience with NeoLoad.
• Required

SAP BRIM, SAP S/4HANA, SAP

Convergent Mediation (CM), SAP Datasphere, CRM platforms, APIs, middleware, and enterprise integrations

• Required Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
• Required NeoLoad certification
• Highly desired Cloud certifications (Azure or AWS)
• Highly desired

Notes:

Remote Position w/ occasional travel VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status