Senior Engineer (Solutions Architect) EMPIGO Technologies / SureTec
- 3.5 Dayton, OH Job Details Full-time $85,000
- $110,000 a year 11 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Professional development assistance Flexible schedule Life insurance Referral program Qualifications Teamwork Data center experience Azure Technical documentation Proposal writing Full Job Description Join Our EMPIGO Technologies Team!
THIS IS NOT A REMOTE ONLY ROLE. YOU SHOULD BE IN THE LOCALE TO APPLY.
- Visa sponsorship is not available for this position.
About the Role EMPIGO Technologies is seeking a skilled Senior Engineer to join our dynamic team. The Senior Engineer is responsible for designing, documenting, and presenting technology solutions for prospective and existing clients. The Senior Engineer participates in client discovery meetings, technology assessments, project scoping, solution design, and proposal development. This role serves as a trusted technical advisor while supporting company growth through new project and recurring revenue opportunities. If you thrive in a collaborative environment and value reliability, growth, and client service, this is your next great opportunity. Primary Responsibilities Operational Engineer Support (34% effort) Maintain proficiency and preserve operational awareness by participating in escalated support incidents and advanced troubleshooting efforts. Provide Tier 2/3 engineering assistance for complex technical issues. Support data center infrastructure. Assist service desk and project teams with technical problem resolution. Participate in change management reviews and technical validation activities. Support onboarding, migration, and infrastructure projects when architectural expertise is beneficial. Maintain proficiency in the company's core technology platforms, tools, and service delivery processes. Document technical standards, procedures, and best practices. Participate in technical training, mentoring, and knowledge-sharing initiatives. Maintain hands-on experience with Microsoft 365, Azure, cybersecurity, networking, business continuity, endpoint management, and other core service offerings. Work with project engineers during implementation handoff. Participate in service improvement initiatives. Develop tasks lists and provide level of effort estimates. Design Microsoft 365, Azure, infrastructure, networking, security, and business continuity solutions. Produce diagrams, technical documentation, and migration plans. Client Consulting (33% effort) Conduct IT assessments and technology reviews and gather business requirements. Provide strategic technical recommendations. Identify risks, gaps, and improvement opportunities. Present technical concepts in business-friendly language. Pre-Sales and Solution Design (33% effort) Conduct technical discovery sessions. Support client success managers sales team members during opportunity pursuit. Participate in prospect meetings and technical presentations Qualifications Experience 3-7+ years of IT engineering experience. 1+ years of client-facing consulting experience or MSP experience MSP experience preferred. Experience with project scoping and technical documentation. Technical Skills Microsoft 365 Azure Windows Server Networking fundamentals Virtualization Cybersecurity best practices Business continuity and disaster recovery Identity and access management Professional Skills Presentation skills and written communication Business acumen Project planning Problem solving Preferred Certifications Microsoft Certified Azure Administrator Microsoft Certified Azure Solutions Architect Microsoft Security Certifications CISSP Why EMPIGO Technologies / SureTec? Our Mission We partner with clients to identify their unique business needs and deliver solutions that ensure continuity, security, and growth—all while responding immediately to minimize downtime when it matters most. Core Values
BE HONEST
- Total transparency and truth in all interactions
BE RELIABLE
- Consistently delivering on our commitments
BE GENUINE
- Authentic relationships built on understanding BE KIND
- Putting others first to create mutual respect and cooperation Benefits Health, Dental & Vision Insurance 401(k) Retirement Plan with company support Flexible Work Schedule to support work-life balance Professional Development Assistance Paid Time Off Life Insurance Coverage Employee Referral Program On-call compensation for after-hours support Work Environment Full time in Indianapolis, IN, Dayon, OH, or Chicago, IL Monday-Friday day shift (8-hour schedule) Collaborative team environment with growth opportunities On-call rotation to support our 24/7 service commitment Ready to Apply?
Learn more about our team and culture at https://empigo.com, then apply today to start your next chapter with EMPIGO Technologies.
Job Type:
Full-time Pay:
$85,000.00
00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Professional development assistance Vision insurance Application Question(s): Are there any schedules/shifts that you are unable to work (normal/swing/graveyard, days of the week/weekend/travel)? What is your desired salary range for this position? When would you be available to start in a new position? This position requires the ability to visit various client sites. Do you have access to reliable transportation?
Work Location:
Hybrid remote in Dayton, OH 45415
