Principal Architect - Modern Work & Collaboration

Principal Architect

• Modern Work & Collaboration Logicalis, Inc.

• Mercer Island, WA Posted:

  5/15/2026

•

Expires:

8/13/2026

Job ID:

293417290 Job Description The Principal Architect specializing in Modern Work & Collaboration serves as a technical leader, responsible for designing, advocating, and implementing sophisticated Modern Work & Collaboration solutions for Logicalis clients across various industries and organizational scales. The Principal Architect works closely with internal teams and clients to develop resilient, scalable architectures that are incorporated into the company's portfolio to meet client objectives. This position brings expert guidance to large, complex projects, with primary duties involving customer engagement, solution development, sales enablement, and effective collaboration with delivery teams. Serves as the technical authority for Logicalis' Collaboration and Modern Work solutions with primary focus on Cisco Collaboration technologies, including Cisco Unified Communications Manager (CUCM), Webex Calling, Webex Contact Center, and Collaboration Devices, with secondary focus on Microsoft 365 and Microsoft Teams. Essential Duties and Responsibilities Sales Enablement & Customer Advisory

• Serves as a senior technical seller and advisor for governance-related customer engagements.
• Partners with Sales to shape deals, influence strategy, and articulate governance value in early-stage customer conversations.
• Enables Sales and Architects with clear, outcome-focused governance narratives, positioning guidance, and use-case-driven storytelling.
• Leads or supports executive-level customer discussions, workshops, and roadmap conversations related to data governance and information protection.
• Raises governance fluency across Solution and Field Architects, ensuring they can confidently sell-not just deliver-governance solutions.
• Provides architectural oversight and escalation in support of deal success and customer confidence.
• Ensures consistency across sales, delivery, and managed services teams while keeping customer-facing messaging simple, practical, and commercial Customer Engagement
• Engages seamlessly with Sales and Delivery teams to support pursuit and transition of complex collaboration engagements.
• Acts as the technical authority for Cisco Collaboration-led solutions, including enterprise calling, contact center, and device strategies. Will provide oversight for multi practice engagement on large complex opportunities.
• Participates in consultative and transformational sales opportunities and executive-level customer engagements.
• Provides input to account planning for strategic accounts and reviews collaboration architectures, pricing, and Statements of Work (SOWs).
• Prepares for and conducts proofs of concept (POC) and proofs of value (POV). Solution & Offering Development
• Develops and evolves Cisco-centric collaboration offerings including CUCM, Webex Calling, Webex Contact Center, and collaboration devices.
• Incorporates Microsoft 365 into coexistence and hybrid collaboration strategies where appropriate.
• Aligns with OEM partners to support offering definition, lifecycle management, and roadmap alignment.
• Develops assessments, workshops, and consulting offerings for Modern Work & collaboration solutions. Enablement
• Provides technical enablement, architecture standards, sales materials, and training for collaboration offerings.
• Enables Solution Architects and Business Solution Consultants to position Cisco Collaboration and Microsoft integration scenarios effectively. Delivery Support
• Develops SOW templates and supports delivery teams to ensure successful service execution.
• Conducts assessments and workshops and feeds delivery lessons learned back into offering improvements. Practice Leadership
• Maintains a culture of learning and tracks industry trends related to col To view the full job description, click here Job Summary Veteran Preference Company Details Company Logicalis, Inc.

Industry Data Processing, Hosting, and Related Services Job Information Location Mercer Island, WA Job Type Full Time Employee Job Position 1 Position(s) Open Salary/Wage N/A Duration Over 150 Days Additional Information Reference Code JR05096_4-5968 Federal Contractor No Affirmative Action Plan No