Senior Software Engineering Manager
Job
PNC
Jacksonville, FL (In Person)
$148,550 Salary, Full-Time
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Job Description
- Position Overview
- At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.
- Manage a group of software engineers (and/or managers) across one or more Digital Payment product lines; ensure predictable delivery and operational excellence.
- Own execution of the SDLC end-to-end (requirements alignment, design, build, test, release, and support), balancing delivery speed with quality and risk controls.
- Establish and continuously improve engineering practices that raise code quality, reduce defects, and increase reliability (e.g., peer review, automated testing, CI/CD health). Architecture, Design, and Technical Standards
- Lead solution architecture and design discussions for Java/Spring Boot services and integrations; ensure designs meet scalability, resiliency, and maintainability needs.
- Champion clean coding standards and SOLID principles; drive pragmatic patterns that enable team autonomy and long-term maintainability.
- Promote 12-factor development principles for service configuration, observability, and deploy ability; partner with platform/ops to ensure operational readiness. DevOps, Release, and Operational Excellence
- Ensure healthy CI/CD pipelines and effective git branching strategies; align team workflows to reduce merge risk and improve deployment confidence.
- Drive production readiness: monitoring, alerting, runbooks, and incident response improvements; ensure teams can troubleshoot effectively and safely.
- Model and reinforce adherence to access controls and environment governance; ensure practices respect production safeguards and entitlements. Talent, Culture, and People Leadership
- Own talent management: recruiting, mentoring, coaching, and enabling a culture of learning with a focus on engineering craftsmanship.
- Build and sustain high-performing teams through clear goals, effective delegation, accountability, and supportive development plans.
- Foster technological innovation and adoption of current trends and practices while maintaining disciplined risk management. Required Technical Qualifications
- Java expertise, including modern language features and best practices for building maintainable enterprise services.
- Strong experience with Spring Boot (service development, RESTful APIs, dependency injection, security patterns, and testing practices).
- Solid database engineering knowledge across MySQL and Oracle (data modeling, performance tuning fundamentals, SQL fluency).
- Demonstrated mastery of SDLC disciplines and quality practices (design reviews, code reviews, automated testing, release readiness).
- Hands-on understanding of CI/CD pipelines and modern DevOps practices; ability to guide teams on build/deploy reliability and repeatable delivery.
- Proficiency with git workflows and branching strategies; ability to set standards that support team scale and production safety.
- Proven ability to lead solution architecture and design decisions and communicate tradeoffs clearly to technical and non-technical stakeholders. Ticket-Based Engineering & Delivery Management
- Leads delivery through a ticket-based workflow (e.g., Jira), ensuring clear acceptance criteria, prioritization, and traceability from intake through release and support.
- Establishes and enforces a "Definition of Ready" and "Definition of Done" for tickets, including test expectations, documentation, and operational readiness.
- Drives effective backlog refinement with Product Owners and Business Analysts; ensures engineers and QA align on approach early (not "throwing code over the wall").
- Uses metrics (cycle time, lead time, defect leakage, escaped defects, rework) to continuously improve team throughput and quality. Quality Engineering Expectations
- Partners with Quality Engineers to build a quality-first culture where testing is a shared responsibility across the crew.
- Ensures appropriate test strategy coverage across unit, component/service, integration, and end-to-end layers; balances speed with risk for payment-critical capabilities.
- Builds automation into CI/CD pipelines to prevent regressions (e.g., unit + contract tests gating merges; integration suites in pipeline; quality signals visible to the team).
- Drives production readiness artifacts such as test evidence where required, runbooks, validation plans, and post-release monitoring/verification. Test-Driven Development (TDD) & Behavior-Driven Development (BDD)
- Champions test-driven development practices (red-green-refactor) to improve design quality, maintainability, and developer feedback cycles.
- Leads behavior-driven development practices that translate business intent into executable specifications (scenarios/acceptance criteria) and improves collaboration with Product and QA.
- Encourages engineers and testers to work in lockstep on feature development, aligning on behavior, test approach, and edge cases early in the lifecycle.
- Promotes reusable test patterns (mocks/stubs where appropriate), deterministic tests, and fast-running suites that support frequent delivery.
Preferred / Nice
-to-Have Qualifications- Experience modernizing legacy services toward modular, decoupled architectures and improving reliability and resiliency.
- Familiarity with containerization and platform deployment patterns (as applicable within Digital Payment contexts).
- Experience working in regulated environments where controls, approvals, and auditability are essential to delivery. Soft Skills & Leadership Behaviors
- Clear, confident communication: explains complex technical topics succinctly, adapts to audience, and influences decisions through facts and sound judgment.
- Strong documentation discipline: produces and maintains design docs, runbooks, operational playbooks, and decision records that scale across teams.
- Exceptional organizational skills: manages competing priorities, aligns stakeholders, and keeps delivery predictable through planning, transparency, and follow-through.
- Leadership and people development: coaches engineers and leads; builds a culture of learning, craftsmanship, and accountability; leads effective change and handles difficult conversations when needed.
- Cross-functional partnership: collaborates effectively with product, QA, operations, security/risk partners, and adjacent teams to deliver integrated outcomes.
Scope / Impact
- Leads PPO engineering delivery across one or more product lines; accountable for engineering outcomes, team health, quality, and operational performance.
- Drives continuous improvement in the delivery pipeline and engineering practices to improve reliability and speed-to-value.
Key Technologies:
Java 11+, Spring Boot, REST APIs, Microservices, MySQL, Oracle, SQL, CI/CD, Git, Branching Strategy, Clean Code, SOLID, 12-Factor App, SDLC, Automated Testing, Code Review, Observability, Solution Architecture, System Design, Resiliency, High Availability, Documentation, Stakeholder Management, Coaching, Mentoring, Ticket-Based Engineering, Jira, Test-Driven Development (TDD), Behavior-Driven Development (BDD), Quality Engineering, Test Strategy, Automation Testing. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate inSTEM OPT
for this position.- Job Description
- + Manage a group of software engineers/managers across multiple product lines.
- Customer Focused
- - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. +
- Managing Risk
- - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
- Qualifications
- Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
- Preferred Skills
- Application Development, Business Management, CI/CD, Customer Solutions, Design, Group Problem Solving, Java, Process Improvements, Release Management, Software Solutions, Spring Boot, Stakeholder Management, User Experience (UX) Design
- Competencies
- Agile Development, Application Development Tools, Coaching Others, Continuous Learning, Design Thinking, Emerging Technologies, Influencing, Innovation
- Work Experience
- Roles at this level typically require a university / college degree.
- Education
- Bachelors
- Certifications
- No Required Certification(s)
- Licenses
- No Required License(s)
- Pay Transparency
Base Salary:
$80,000.00 - $217,100.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.- Application Window
- Generally, this opening is expected to be posted for two business days from 02/20/2026, although it may be longer with business discretion.
- Benefits
- PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
- Disability Accommodations Statement
- If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.
- Equal Employment Opportunity (EEO)
- PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
- California Residents
- Refer to the California Consumer Privacy Act Privacy Notice (https://content.
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