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Stellantis
Defect Issues Manager Process Optimization
Career Insights for Software Development / Engineering Manager
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Based on Michigan data
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What they do
A Software Development or Engineering Manager leads teams of software developers who design or improve computer software. Manages and oversees the software development process and directs the work of software engineers. May be primary contact with customers or users; may manage software development project budgets and hire or train staff.
$144,500 / year median in Michigan
Job Description
Lead the transformation and optimization of software defect management across the STLA Brain platform while driving defect resolution operations, capacity management, and software baseline quality. This role is responsible for the end-to-end operational management of defect resolution activities, ensuring defects are effectively triaged, prioritized, planned, tracked, and resolved across engineering teams. The position will also revisit, streamline, and continuously improve the defect management process to increase efficiency, predictability, and alignment with software roadmap and PI Planning objectives. The role ensures defect remediation activities are prioritized, adequately staffed, and integrated into software release planning, requirements baselines, and quality objectives.
Assess, redesign, and optimize the defect management process to improve efficiency, transparency, prioritization, and cross-functional collaboration.
Drive defect triage, prioritization, urgency assessment, and resolution planning.
Develop defect inflow forecasts and capacity assessments across engineering teams.
Balance defect resolution activities with new software content and feature development.
Ensure defect remediation plans are incorporated into software requirements baselines and release roadmaps.
Partner closely with TPMs to integrate defect forecasts and quality objectives into PI Planning.
Monitor defect trends, risks, and resolution performance through metrics and dashboards.
Establish KPIs and continuous improvement initiatives to reduce defect cycle times and increase resolution effectiveness.
Provide executive visibility on defect health, resource needs, process effectiveness, and release readiness.
Minimum 8 years of experience in software development, software architecture, requirements management, technical program management, software quality, or process optimization.
Strong understanding of Agile/SAFe development methodologies and PI Planning.
Experience with defect tracking and requirements management tools (Jira, RTC, Azure DevOps, Polarion, etc.).Demonstrated experience leading process improvement and operational excellence initiatives.
Strong analytical, planning, communication, and stakeholder management skills.
Automotive software platform experience is highly desirable.
AUTOSAR, Linux, or middleware platforms.
Software quality management, technical debt management, release planning, and process optimization.
Functional Safety (ISO 26262) awareness is a plus.
Lead the transformation and optimization of software defect management across the STLA Brain platform while driving defect resolution operations, capacity management, and software baseline quality. This role is responsible for the end-to-end operational management of defect resolution activities, ensuring defects are effectively triaged, prioritized, planned, tracked, and resolved across engineering teams. The position will also revisit, streamline, and continuously improve the defect management process to increase efficiency, predictability, and alignment with software roadmap and PI Planning objectives. The role ensures defect remediation activities are prioritized, adequately staffed, and integrated into software release planning, requirements baselines, and quality objectives.
Assess, redesign, and optimize the defect management process to improve efficiency, transparency, prioritization, and cross-functional collaboration.
Drive defect triage, prioritization, urgency assessment, and resolution planning.
Develop defect inflow forecasts and capacity assessments across engineering teams.
Balance defect resolution activities with new software content and feature development.
Ensure defect remediation plans are incorporated into software requirements baselines and release roadmaps.
Partner closely with TPMs to integrate defect forecasts and quality objectives into PI Planning.
Monitor defect trends, risks, and resolution performance through metrics and dashboards.
Establish KPIs and continuous improvement initiatives to reduce defect cycle times and increase resolution effectiveness.
Provide executive visibility on defect health, resource needs, process effectiveness, and release readiness.
At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.
Key Responsibilities:
Own and drive the day-to-day defect resolution operation, ensuring timely closure of defects, removal of blockers, coordination across engineering teams, and adherence to defect resolution targets and release commitments.Assess, redesign, and optimize the defect management process to improve efficiency, transparency, prioritization, and cross-functional collaboration.
Drive defect triage, prioritization, urgency assessment, and resolution planning.
Develop defect inflow forecasts and capacity assessments across engineering teams.
Balance defect resolution activities with new software content and feature development.
Ensure defect remediation plans are incorporated into software requirements baselines and release roadmaps.
Partner closely with TPMs to integrate defect forecasts and quality objectives into PI Planning.
Monitor defect trends, risks, and resolution performance through metrics and dashboards.
Establish KPIs and continuous improvement initiatives to reduce defect cycle times and increase resolution effectiveness.
Provide executive visibility on defect health, resource needs, process effectiveness, and release readiness.
Basic Qualifications:
Bachelor's degree in Software Engineering, Computer Science, or a related field.Minimum 8 years of experience in software development, software architecture, requirements management, technical program management, software quality, or process optimization.
Strong understanding of Agile/SAFe development methodologies and PI Planning.
Experience with defect tracking and requirements management tools (Jira, RTC, Azure DevOps, Polarion, etc.).Demonstrated experience leading process improvement and operational excellence initiatives.
Strong analytical, planning, communication, and stakeholder management skills.
Automotive software platform experience is highly desirable.
Preferred Qualifications:
Master's degree in Software Engineering, Computer Science, or a related field.AUTOSAR, Linux, or middleware platforms.
Software quality management, technical debt management, release planning, and process optimization.
Functional Safety (ISO 26262) awareness is a plus.
Lead the transformation and optimization of software defect management across the STLA Brain platform while driving defect resolution operations, capacity management, and software baseline quality. This role is responsible for the end-to-end operational management of defect resolution activities, ensuring defects are effectively triaged, prioritized, planned, tracked, and resolved across engineering teams. The position will also revisit, streamline, and continuously improve the defect management process to increase efficiency, predictability, and alignment with software roadmap and PI Planning objectives. The role ensures defect remediation activities are prioritized, adequately staffed, and integrated into software release planning, requirements baselines, and quality objectives.
Key Responsibilities:
Own and drive the day-to-day defect resolution operation, ensuring timely closure of defects, removal of blockers, coordination across engineering teams, and adherence to defect resolution targets and release commitments.Assess, redesign, and optimize the defect management process to improve efficiency, transparency, prioritization, and cross-functional collaboration.
Drive defect triage, prioritization, urgency assessment, and resolution planning.
Develop defect inflow forecasts and capacity assessments across engineering teams.
Balance defect resolution activities with new software content and feature development.
Ensure defect remediation plans are incorporated into software requirements baselines and release roadmaps.
Partner closely with TPMs to integrate defect forecasts and quality objectives into PI Planning.
Monitor defect trends, risks, and resolution performance through metrics and dashboards.
Establish KPIs and continuous improvement initiatives to reduce defect cycle times and increase resolution effectiveness.
Provide executive visibility on defect health, resource needs, process effectiveness, and release readiness.
At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.