Engineering Manager
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Assort Health
New York, NY (In Person)
Full-Time
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Job Description
Our mission is to make exceptional healthcare accessible anytime, anywhere, for anyone. At Assort Health, we believe healthcare should feel effortless and connected β quick answers, clear communication, and seamless access to care. That's why we're building a new foundation for how patients and providers connect, driven by AI, built to embrace the complexities of healthcare, and tailored to each provider's unique needs. Assort is the most comprehensive patient experience platform powered by specialty-specific agentic AI. Assort's omnichannel AI agents seamlessly integrate with EHR/PMS and complicated provider preferences to eliminate lengthy hold times and inefficiencies that stand in the way of patients getting the care they need. Since launching in 2023, Assort has managed over 145M+ patient interactions , slashing average hold times from 11 minutes to 1 minute . Our platform now handles calls for thousands of providers with 98%+ resolution rates and 99% scheduling accuracy . Patient satisfaction averages 4.5/5 over 52K reviews , and we've achieved 20Γ revenue growth in 2025 . We're scaling rapidly and expanding adoption across the entire healthcare industry. About the Role As an Engineering Manager at Assort Health, you'll lead a team building AI-powered products that help patients access the healthcare they need β from our patient-facing voice AI agents to the platforms and workflows that power them. You'll build a high-performing team, set technical direction, and help great engineers execute. We expect you to be technical and hands-on when it matters: leading architecture reviews, debugging incidents alongside the team, and setting the bar for how the team uses AI coding tools to ship faster. What You'll Do Lead a high performing team of engineers, including hiring and coaching. Work closely with our world-class engineering team to develop features and products from the ground up. Enjoy a high degree of autonomy, tasked with solving complex problems in innovative ways. Drive design and architecture discussions, contributing fresh ideas and perspectives. Engage with healthcare professionals to tailor software solutions that meet real-world needs. Play a role in an agile team, prioritizing rapid development and deployment to meet our ambitious goals. What We're Looking For 5+ years of software engineering experience, with 2+ years in an engineering manager role. A track record of building and leading high-performing engineering teams in fast-moving environments. Strong engineering fundamentals and a demonstrated ability to design, build, and scale production-grade applications or systems.
Strong systems-thinking:
you balance technical scalability, time-to-market, and user value under uncertainty. Willingness to wear multiple hats β from design and development to testing and occasional support. Comfortable with rapid iteration, experimentation, and learning from failure in a fast-paced environment. Passion for Assort's mission of improving patient access through innovative technology. Benefits & Perks for Assorties πΈ Competitive Compensation- Including salary and employee stock options so you share in our success. π Lifelong Learning
- Annual budget for professional development, plus training opportunities to help you grow. π» Office Setup Stipend
- We'll outfit your in-office workspace so comfy as it's productive. π©Ί Top-Tier Health Coverage
- Medical, dental, and vision insurance, because your health comes first. π Unlimited PTO
- We trust you to take the time you need to recharge and come back ready to crush it. π₯ Meals & Snacks
- Lunch, dinner, and snack breaks that fuel great ideas. πͺ Fitness Stipend
- Your wellness matters. We reimburse monthly membership costs to support your health. π Commuter Benefits
- We cover eligible transportation costs to make your trip to work easier. π΅ 401(k)
- Build your retirement savings.
Please note:
the Assort Health Talent Team will only email you from an assorthealth.com email address.Similar remote jobs
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