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JPMorgan Chase Bank, N.A.

Director of Software Engineering

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What they do

A Software Development or Engineering Manager leads teams of software developers who design or improve computer software. Manages and oversees the software development process and directs the work of software engineers. May be primary contact with customers or users; may manage software development project budgets and hire or train staff.

$157,504 / year median in Texas

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Job Description

If you are a software engineering leader ready to take the reins and drive impact, we've got an opportunity just for you. As a Director of Software Engineering at JPMorganChase within the Deposits team, you lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery. Job Responsibilities
  • Leads technology and process implementations to achieve functional technology objectives
  • Accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
  • Sets direction and governance for agentic AI-enabled engineering and
SDLC/TLM
automation within a technical area to drive measurable improvements in speed, quality, and operational outcomes (e.g., AI-orchestrated delivery workflows, release readiness controls, automated test modernization, and incident triage acceleration), while establishing guardrails for validation, security, resiliency, traceability, and reuse across teams.
  • Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation and support capacity unlock initiatives at scale.
  • Sets direction for reliability engineering practices within a technical area, including SLO/SLI definition, error budgets, capacity planning, and resilient design patterns aligned to business outcomes.
  • Establishes observability standards across services (metrics, logs, traces, dashboards, alerting) to accelerate detection, triage, and remediation while reducing toil and repeat incidents.
  • Drives end-to-end engineering decisions by assessing downstream impacts across integrated platforms, data flows, and dependent systems, and aligning changes to enterprise resiliency and risk expectations.
  • Influences peer leaders and senior stakeholders across the business, product, and technology teams Required qualifications, capabilities, and skills
  • Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
  • Strong understanding of end-to-end system behavior and downstream impacts, including dependency management, data integrity considerations, back-pressure/capacity constraints, and failure-mode analysis across integrated services.
  • Experience developing or leading cross-functional teams of technologists
  • Experience with hiring, developing, and recognizing talent
  • Experience leading adop.
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