Manager Software Engineering

Manager Software Engineering Optimum - 3.4 Plano, TX Job Details 1 day ago Qualifications Okta Incident management Software implementation Technology security practices Technical solutions implementation Incident response Solution architecture design Bachelor's degree SDKs Implementing APIs Agile software development Identity and access management (IAM) solutions AI Escalation handling Team motivation (leadership skill) Negotiation Identity & access management Full Job Description Job Summary We are seeking a highly experienced Manager of Software Engineering to lead our talented Identity team. In this role, you will own and drive the evolution of our customer-facing identity solution, built on the Okta platform. The ideal candidate possesses a strong technical background in service-based architectures and Identity and Access Management (IAM), along with outstanding leadership skills and a passion for delivering secure and seamless software. You will be responsible for the identity technology roadmap, collaborating with cross-functional teams to ensure the delivery of high-quality authentication and authorization services that meet the needs of our customers and business objectives. Responsibilities Lead effective brainstorming sessions to generate innovative ideas and solutions Drive multi-scrum technology feasibility, delivery, and quality in partnership with product and design teams Establish and gain acceptance for technology roadmaps aligned with product roadmaps Establish and gain acceptance for technical solutions, serving as a go-to expert for specific capabilities Articulate technology vision, principles, and roadmaps to diverse audiences, tailoring communication appropriately Achieve objectively good negotiation results efficiently while maintaining relationships and driving decision-making Effectively and respectfully drive technical team interactions, persuasively influencing architecture, software design, implementation, and incident recovery Thoroughly vet and refine requirements to clearly articulate their intent Establish clear cost and time commitments to stakeholders, ensuring they are met with assistance Consistently communicate with stakeholders about expectations Build, lead, and improve a successful team of software engineers

Feedback and Development:

Provide candid and empathetic feedback across all levels, fostering a culture of growth and development Proactively build strong relationships with product, design, and business/operations counterparts within and across teams Articulate the financial benefits and costs of capabilities, incorporating this information into decision-making Adhere to regulatory and corporate policy obligations, ensuring compliance without relying on other technologists Qualifications Bachelor's Degree in Computer Science or a related field Minimum of seven years of professional software development experience, including 3+ years in a leadership role Proven, hands-on experience designing and implementing solutions using the Okta platform, including its APIs, Universal Directory, authentication policies, and lifecycle management features (e.g., Workflows, Hooks) Strong architectural understanding of Customer Identity and Access Management (CIAM) systems, covering topics like user registration flows, social login, progressive profiling, and consent management Deep knowledge of modern security practices and their implementation, such as Multi-Factor Authentication (MFA), adaptive authentication, passwordless flows (e.g., WebAuthn/FIDO2), and secure session management Experience in at least one modern programming language (e.g., Java, Go, Python, Node.js) and a strong grasp of how to integrate identity services into custom applications and APIs using SDKs and web standards Experience owning the operational health of a critical, 24/7 service, including defining monitoring and service-level objectives (SLOs), managing incident response, and serving as an escalation point in partnership with SRE or Operations teams Strong technical background in relevant technologies (e.g., Okta, Go, Java, cloud platforms, CI/CD) Proven ability to lead and inspire engineering teams, foster collaboration, and drive results Excellent verbal and written communication skills, with the ability to tailor communication to different audiences Strong analytical and problem-solving skills, with a focus on finding creative solutions to complex challenges Experience managing software development projects, including scoping, planning, and execution Experience working in an Agile development environment Familiarity with AI Tools and AI First mindset