IVR QA Lead

IVR QA Lead Tata Consultancy Services

• 3.9 Oakland, CA Job Details $100,000
• $130,000 a year 1 day ago Benefits Commuter assistance Health insurance Dental insurance Vision insurance Pet insurance Qualifications Computer Science Automation Text-to-speech IVR Bachelor's degree Regression testing Agile software development Senior level AI Bachelor's degree in computer science Security Testing Test Planning (Quality assurance practices) Full Job Description Must Have Technical/Functional Skills Required Competencies Interactive Voice Response (IVR) Functional Testing Regression Testing & Automation knowledge Agile Good to Have Competencies Utility Knowledge, CC&B Knowledge Required Technical Skill Set Interactive Voice Response (IVR), AI Voice BOT Testing, LLM Testing.

LLM Testing ASR

• Speech-to-Text Testing NLU
• Intent Recognition and Entity Extraction Testing Dialog Management Testing NLG Testing TTS
• Text-to-Speech Testing Integration Testing End-to-End Flow
• individual components tested to make sure the entire pipeline works seamlessly? Functional Testing
• All Security And Compliance Testing Roles & Responsibilities Hands On Testing
• IVR Application All Testing deliverables
• as IVR Test Lead (Test Plan, Test Case, Test Scenario, Test Data preparation, Test Result) Onsite-Offshore Team. Hand-Over Take-Over Daily Scrum, Test Call, Design Sessions, Requirement Sessions, Production Validation etc. as per project need. Agile Daily, Weekly & Monthly Report Salary Range $100,000
• 130,000 year

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage:

Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support:

Maternal & Parental Leaves.

Insurance Options:

Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth:

Commuter Benefits & Certification & amp; Training Reimbursement.

Time Off:

Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance:

Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1 Location Oakland, CA Job Function

TECHNOLOGY

Role Lead Job Id 396353 Desired Skills Agile Salary Range $100,000

• 130,000 a year

Desired Candidate Profile Qualifications :

BACHELOR OF COMPUTER

SCIENCE