Company DescriptionWith over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers. We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect, and secure goods during warehousing and transit. Our company is a pioneer in the industrial packaging sector with a long history of customer-focused innovations in materials, processes and automation technology that have revolutionized the sector. Headquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown Holdings, Inc. We are excited to go to market as Signode and to share the portfolio of products, services and capabilities that make us the world's premier end-of-line packaging company.

Job DescriptionBenefits:

Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date.

Salary:

The annual salary for this position ranges from $127,000 - $152,000 + 10% bonus target and varies based on specific responsibilities and geographic location. Starting annual salary within this range will be determined based on the candidate's experience, qualifications, and/or skillset. SummaryWe are seeking a highly experienced and versatile Manager, Application Delivery & QA to lead IT application delivery and quality assurance across our enterprise and local application portfolio. This role is accountable for application delivery, quality governance, testing strategy, test automation, and execution across enterprise application initiatives. The position combines App Delivery management with hands-on QA leadership to ensure projects are delivered with strong testing discipline, business readiness, SOX compliance, and measurable quality outcomes.

This role supports a diverse application portfolio that includes major enterprise platforms such as Microsoft Dynamics 365 Finance & Operations, Dynamics 365 Customer Engagement (CE), AX 2012, third-party applications, custom-developed solutions, and system integrations.

The successful candidate will serve as a key liaison between business stakeholders and different IT teams to drive high-quality project delivery. This position is well suited for an experienced IT leader who can effectively balance multiple priorities while operating across quality assurance, application delivery, project governance, stakeholder management, and organizational change management.

Essential FunctionsTechnical Project Management & Agile DeliveryLead IT application projects from initiation through deploymentManage project scope, timelines, budgets, risks, dependencies, and resource planningFacilitate Agile ceremonies including Sprint Planning, Daily Standups, Backlog Grooming, Sprint Reviews, RetrospectivesPartner with business stakeholders to define priorities and roadmap objectivesTranslate business requirements into actionable user stories and technical work itemsCoordinate development, QA, infrastructure, and business teams to ensure successful deliveryTrack project progress and communicate status, risks, and mitigation plans to leadershipManage relationships with implementation partners and third-party vendorsQuality Assurance & Testing LeadershipEstablish and maintain Enterprise Apps testing standards, methodologies, and governance processes adhering to SOX compliance for the Global projects with a major focus on Global ERP rolloutUse an AI-first approach and look for ways to utilize AI to streamline delivery of QA, App Delivery, and ProjectsWork with matrix internal IT teams and end users, Lead SIT, UAT, regression, integration, and release testing activitiesDevelop and oversee comprehensive test strategies and test plansCreate and review test scenarios, test scripts, and business process validation documentsManage defect lifecycle processes and defect triage activitiesEnsure appropriate testing coverage for Finance, Manufacturing, Supply Chain, Procurement, Inventory, and Order Management processesDrive continuous improvement of testing practices and quality metricsConduct go-live assessment and testing sign-offs working hand in hand with business teams as well as the compliance team.

Support apps other than ERP for testing and sign-off processManage test planning and execution using Azure DevOpsCreate and maintain:

Test Plans, Test Suites, User Stories, Defect Tracking, Requirements TraceabilityDrive adoption of ERP test automation solutions, preferably Test MartDevelop automated regression testing strategies and improve test efficiencyBuild KPI dashboards to monitor testing quality, defect trends, and release readinessDocument and communicate Test cases, SOPs, and changes to business stakeholders.

Team LeadershipProvide leadership, mentoring, and coaching to QA and support team members.

Allocate workload and ensure resource optimization across projects and support functions.

Establish performance objectives and development plans for team members.

Promote quality, accountability, and continuous improvement within the team.

QualificationsEducation:

A bachelor's degree in computer science, data science, Information Technology, or an engineering field, or at least nine (9) years of professional experience in a similar technology role

Experience:

7 - 9 years of experience working as an IT Delivery Manager or QA Manager.

In addition:

Minimum 7+ years of experience in ERP QA execution and delivery and IT apps project delivery6+ years of experience conducting UAT for large-scale global ERP projects, minimum 25+ years of experience leading technical projects as a scrum master or technical PMExperience leading small technical or QA teamsStrong functional/technical experience with:

Microsoft Dynamics 365 Finance & Operations, CEMicrosoft Dynamics AX 2012Experience supporting enterprise ERP environments and Other Apps, including CRM, within manufacturing, distribution, or supply chain-focused organizations6+ years of experience managing Azure DevOps and testing documentation and plans5+ years of experience with Testing automation software, with 3+ years working with TestMart to develop test suite automation5+ years of config and admin experience of ITSM tools like Freshworks or ServiceNow3+ years of experience working with AzureIndustry experience working in a technical environment, preferably in manufacturingAn ability to manage multiple complex projects concurrently and autonomouslyA high aptitude for QA leadership for global ERP rolloutsAbility to influence decision-making processes and foster an environment of healthy team debateStrong risk awareness and the ability to identify imminent risksStrong communication and presentation skillsExperience leading global teams in a matrix environment

Functional Success Drivers:

These competencies are what we require for an individual to be successful in this role:

LeadershipCommunicationStrategic SkillsExcellenceResults-OrientedLeading EdgeAdditional InformationAll your information will be kept confidential according to EEO guidelines.

The Company does not sponsor for employment-based visas for this position now or in the future.

Reasonable Accommodation StatementTo perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities.

Signode is committed to providing equal opportunities to all qualified applicants, including providing reasonable accommodations during our recruiting process. If you need any assistance or accommodation in applying for this position, please contact us at HRRecruiting@Signode.com.

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

Signode participates in E-Verify and will provide the Department of Homeland Security your Form I-9 information to confirm your authorization to work in the United States.

Signode Industrial Group, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.