Quality Assurance Tester [Must have Servicenow]

Job Title:

Quality Assurance Tester Location:

Atlanta, GA/ Remote Duration:

12+ months

Description:

The Georgia Department of Human Services (DHS), Office of Information Technology, is seeking a qualified candidate for the temporary contractor staffing position of System / Quality Assurance tester for Georgia SHINES in Atlanta, Georgia. Qualifications and Education Requirements Bachelor's degree in related field AND Five (5) years of experience in Information Technology testing, quality assurance and the performance of change management functions, three (3) years of which must have been attained in a cross-platform Information Technology development environment. Demonstrated knowledge of testing methodology and practices Working knowledge of relevant operating systems and software development fundamentals Hands-on experience with automated test tools Basic knowledge of SQL Strong process and gap analysis skills Ability to interpret test cases for high-level and functional processes Good understanding of the system test life cycle, the review process, and test case documentation Test automation tools such as Leapwork or Selenium. Ability to document and troubleshoot errors Experience with tracking tools (ex: Service Now). Ability to work effectively in a virtual team environment. Excellent verbal and written communication skills. Experience with agile, waterfall, and scrum methodologies. Job Duties Create and maintain test documentation, including test plans, test cases, and defect reports Design detailed test cases based on software requirements and specifications to ensure comprehensive coverage Perform manual and automated tests, using various tools and techniques to verify software functionality Identify, document, and report software defects, including severity, priority, and steps to reproduce Analyze test results to assess quality, identify areas for improvement, and determine if the software meets requirements Communicate test results, findings, and recommendations to development teams and other stakeholders, and collaborate on defect resolution Creating and maintaining test documentation, including test plans, test cases, and defect reports Participate in project planning, estimation, and scheduling. Perform functional, regression, integration, and system testing. Preferred Qualifications Five (5) years of experience with QA testing and script writing. Good understanding of the system test life cycle, review process, and test case documentation. Ability to thoroughly document and troubleshoot errors. Well versed with Agile, Scrum, waterfall methodologies. Good team and critical thinking skills. Keen eye for detail and excellent communication skills. Strong organizational skills. Intermediate level knowledge of MS Excel and ServiceNow.