ServiceNow Test Lead

ServiceNow Test Lead Anywhere Type:

Contract Category:

Program/Project Management Industry:

Technology Workplace Type:

Remote Reference ID:

JN -042026-106414

Date Posted:

04/14/2026

Shortcut:

http://careers.eliassen.com/Fk9QNs + Description +

Recommended Jobs Description:

Remote Our client seeks a ServiceNow Test Lead to drive end-to-end testing for a new HR case management implementation. The role will manage functional, regression, and defect validation cycles, provide executive-ready reporting, and coordinate with HR, Operations, Product, Engineering, and Delivery. The Test Lead will leverage JIRA , Smartsheet, and AI tools to ensure quality, readiness, and visibility through go-live, stabilization, and hypercare. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate:

$75.00 to $85.00/hr. w2

Responsibilities:

+ Lead functional testing using requirements and user stories from JIRA , with approximately 60% functional testing in the initial phase. + Oversee testing for a build nearing 100% completion for the initial design. + Plan, execute, and manage functional testing, defect validation, and regression testing planned for July for the annual production release. + Drive testing completion through issue resolution, go-live, and hypercare support. + Coordinate collection of feedback from internal users and friends-and-family testing for early validation and enhancements. + Manage intake of feedback and test findings via Smartsheets. + Track and analyze variance between defects and new or changed requirements. + Lead defect and enhancement triage, prioritization, and tracking against the overall plan. + Serve as primary test lead, ensuring accountability, timelines, and quality standards. + Provide regular status reporting and executive-level visibility, including build and test status, burn charts, and risk and issue tracking. + Develop and maintain dashboards and reporting for SVP -level and above stakeholders. + Leverage AI tools for analysis, dashboarding, and executive-ready summaries, presentations, and content creation. + Partner with HR, Operations, Product, Engineering, and Delivery across implementation, handoff, stabilization, and hypercare. + Apply ServiceNow implementation expe To view full details and how to apply, please login or create a Job Seeker account