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Job Description
IT Quality Assurance Analyst 3.1 3.1 out of 5 stars Columbia, MO 65201 $20 an hour - Full-time ABM Industries 12,421 reviews $20 an hour - Full-time The Quality Assurance Analyst supports quality assurance, operational compliance, and technology-driven process improvements within facility management operations.
Pay:
$20.00 per hour. The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM ABM Employee Benefits | Front Line Team Members | ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM) Perform quality assurance checks on operational workflows, facility management processes, and digital systems. Monitor and validate data across platforms such as SWOPS, ePay, payroll systems, and facility management applications. Analyze system logs, operational reports, and incident records to identify process gaps and recurring issues. Develop and maintain Excel-based reports, dashboards, pivot tables, and
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reports. Assist with automation initiatives for reporting, data validation, inspections, and operational monitoring. Ensure compliance with company quality standards and client requirements. Coordinate with teams and supervisors to verify service quality and accuracy. Generate periodic quality reports and present findings to management. Support onboarding, access management, and system coordination activities.
Preferred Technical Skills:
Strong proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook,poweBI). Knowledge of data analysis and QA methodologies. Familiarity with cloud-based systems and reporting tools like Power BI or Tableau. Strong analytical and communication skills. Bachelor's degree in Facilities Management, Information Systems, Information Technology, Business Administration, or a related field. 1-3 years of experience in Facility Operations, Quality Assurance, Operations Support, IT Support, or Systems Coordination. Experience with enterprise applications, reporting systems, or operational software platforms preferred. About Us ABM (
NYSE:
ABM) is one of the world's largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM's comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries - from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com. ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across
ABM. ABM
directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.
