Ambulatory Call Center Director

Ambulatory Call Center Director San Antonio, TX Job Details Full-time $33.65 - $79.33 an hour 1 day ago Qualifications Managerial strategic planning Strategic management Bachelor's degree in information technology Operations management 5 years Bachelor's degree in finance Finance Master's degree Supervising experience Bachelor's degree Budget planning Computer hardware IT Quality systems Senior level Business Call center management Overseeing training Information Technology Full Job Description Business Center 3 Category | Management Job Schedule | Full Time Job Shift | Day Shift Job ID | 00065690 Post Date | Mar. 09, 2026 Department | Call Center Salary Range | $33.65 - $79.33 POSITION

SUMMARY/RESPONSIBILITIES

Provides leadership and direct operational oversight of the resource center. The director is responsible for the strategic and daily operations of the department. Responsibilities include supervision and training of resource center staff, creating and maintaining quality assurance programs to ensure the effectiveness of operations, statistical reporting, and strategic and budget planning for each operational component of the resource center. Communicates key information effectively to all levels of management and advises of solution opportunities.

EDUCATION/EXPERIENCE A

Bachelor's degree in Information Technology, Finance, Healthcare or a business-related field is required. Master's preferred. 5+ years in a management position. Must have thorough knowledge of all call center hardware and software systems. 4400 NW Loop 410, Suite 300, San Antonio, TX, United States