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Operations Specialist

Career Insights for Configuration Analyst / Specialist

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What they do

A Configuration Analyst or Specialist provides specialized technical assistance in software configuration management, a process to track and control changes in software. May work for a company software configuration management team and assist with all aspects of software configuration management, including software product and application reviews and analysis of system requirements. May work with software users to troubleshoot and resolve software configuration problems.

$101,350 / year median in Arizona

-6% projected decline

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Job Description

Operations Specialist Everything Websites Youngtown, AZ Job Details Full-time From $18 an hour 1 hour ago Benefits Paid time off Qualifications Technical Proficiency Full Job Description This is a working environment. We move fast, solve problems, and get things done. If you want a job where someone hands you the next task every hour, this isn't it. We're building a team, and we're looking for a specific type of person. Our team is small. Everyone contributes. Everyone solves problems. Everyone is expected to figure things out. You'll spend much of your day helping customers resolve billing issues and keeping accounts active. Those conversations matter. The way you handle them matters even more. Beyond that, you'll work across different parts of the business. One day you might be helping improve an internal process. Another day you might be organizing information, solving an operational problem, or helping the team tackle something unexpected. The work changes every day. That's why the hours go by fast. One of the companies we support is an online firearms retailer. You'll occasionally be around real product, new gear, and people who genuinely enjoy what they're building. If that's your thing, great. If not, that's fine too—we hire for attitude and work ethic. We have fun. But we work. What You'll Do Resolve customer billing issues by phone and email. Help keep customer accounts active. Work inside our CRM and internal systems every day. Document customer interactions accurately. Follow through until problems are resolved. Support day-to-day business operations. Help improve processes as you learn the business. Step in wherever the team needs help. Performance is measured. Output matters. Who We're Looking For You're comfortable talking with people. You stay calm under pressure. You communicate clearly and professionally. You solve problems instead of waiting for someone else. You take ownership of your work. You're dependable and follow through. You enjoy learning new things. You're easy to work with. You want to grow with a small company. Experience is a plus. Work ethic matters more. This Job Is NOT For You If... You need constant direction. You avoid phone conversations. You want a slow or predictable workday. You don't like being measured by results. You struggle to stay organized or follow through. To Apply Your application will not be reviewed unless it includes: Confirmation you live within 20 minutes of Youngtown, AZ . Confirmation you're able to pass a background check . Your availability. A brief explanation of why this position interests you. Low-effort applications won't be considered.
Work Location:
In person
Pay:
From $18.00 per hour
Benefits:
Paid time off
Work Location:
In person