SaaS Analyst Connect Staffing Professional Long Beach, CA Job Details $70,000

•$90,000 a year 4 hours ago Qualifications SSO Cloud identity and access management (IAM) Communication with suppliers Google Workspace Systems integration Authorization controls implementation Defect resolution root cause analysis IT user and group management Data validation techniques Technical documentation Spreadsheets IT system monitoring AI tools proficiency Software implementation Performance Reporting Security policy Implementation (information security management) Mid-level Quality assurance experience within IT Data summary reports Analysis skills Bachelor's degree Integration Platforms (Enterprise solutions) SaaS platforms Customer support ticket management Data access controls implementation Vendor relationship management Vendor communication Cost analysis report preparation Integration with Third-Party Services (system development) Cost reduction analysis

Full Job Description SaaS Systems Analyst Location:

Long Beach, CA

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Corporate/Hybrid Preferred Compensation:

$70,000

•$90,000 Position Summary The SaaS Systems Analyst plays a critical role within the TechOps IT team, overseeing and optimizing the organization's SaaS applications. This role focuses on configuration, user access, troubleshooting, integrations, data extraction, reporting, and ensuring security compliance across multiple platforms. Key Responsibilities Configure and administer SaaS applications (Google Workspace, Entrata, LoanPro, BigQuery, Glide, RingCentral, Stonly, AI tools, etc.) Manage user accounts, permissions, and application settings Monitor system performance and troubleshoot technical issues Conduct root‑cause analysis and replicate user‑reported bugs Manage integrations and SSO configurations across platforms Implement security policies, access controls, and compliance standards Coordinate with vendors on updates, feature requests, and support tickets Analyze usage data to optimize licensing and reduce costs Extract raw data from SaaS platforms and build structured spreadsheets/tools Support help desk ticket resolution and create user documentation Generate reports on usage, performance, and cost trends Qualifications Bachelor's degree or equivalent experience Proficiency with SaaS systems, integrations, and support concepts Advanced spreadsheet skills (complex formulas, pivot tables, data validation) Strong analytical and problem‑solving abilities Experience with QA testing, diagnostics, and workflow analysis Excellent communication and cross‑functional collaboration skills