FINEOS Claims

FINEOS Claims (Windsor, CT, 06006) | 03/19/26

Job Description Title:

Senior Technical Lead - FINEOS Claims

Location:

Windsor, CT

Duration:

Longterm Contract Onsite or Remote both works here Role Overview The Senior Technical Lead - FINEOS Claims is responsible for leading the design, development, customization, and integration of FINEOS Claims Management solutions for insurance enterprises. This role combines deep technical expertise in FINEOS, strong understanding of insurance claims domain, and hands‑on leadership of onshore/offshore delivery teams. The role works closely with business stakeholders, architects, QA, and integration teams to deliver scalable, secure, and high‑performance claims solutions while supporting modernization, automation, and regulatory compliance initiatives across the claim's lifecycle. Key Roles & Responsibilities Technical Leadership & Solution Design Serve as the technical lead and subject‑matter expert for FINEOS Claims Management Software, including configuration, customization, and extension Lead solution design and technical architecture for claims implementations, enhancements, and integrations with upstream/downstream systems Review and approve technical designs, code, and configuration changes, ensuring alignment with enterprise architecture standards FINEOS Claims Implementation & Customization Lead development and configuration across core claims functions such as FNOL, adjudication, payments, subrogation, recoveries, and claim lifecycle management Customize FINEOS using supported frameworks, rules, workflows, and UI components to meet business requirements Support claims automation, straight‑through processing (STP), and exception handling use cases aligned with modern claims platforms Integration & Data Management Design and oversee integration between FINEOS Claims and other insurance systems (Policy Admin, Billing, Payments, Document Management, Data Platforms) Work with APIs, messaging, and batch interfaces to enable real‑time and near‑real‑time data exchange Ensure data quality, reconciliation, and auditability across claims and financial systems Delivery & Team Leadership Lead and mentor technical teams (developers, configurators, integration specialists) across onshore and offshore models Coordinate with Product Owners, Business Analysts, QA, and DevOps teams to ensure on‑time, high‑quality delivery Support Agile ceremonies, sprint planning, technical grooming, and release management activities Quality, Performance & Support Ensure solutions meet non‑functional requirements including performance, scalability, availability, and security Support production deployments, post‑go‑live stabilization, and L3 support for FINEOS Claims platforms Troubleshoot complex production issues and lead root‑cause analysis and permanent fixes Compliance & Best Practices Ensure adherence to insurance regulatory requirements, data privacy, and audit standards Apply best practices for coding standards, documentation, DevOps, and CI/CD pipelines Support modernization initiatives such as cloud adoption, automation, and AI‑enabled claims processing where applicable Required Skills & Experience Core FINEOS & Insurance Skills Strong hands‑on experience with FINEOS Claims Management Software Deep understanding of insurance claims domain, including FNOL, adjudication, payments, recoveries, and claims financials Experience delivering large‑scale claims transformation or modernization programs Technical Skills Strong experience in FINEOS configuration, customization, and extension frameworks Proficiency in Java/.NET (as applicable), REST/SOAP APIs, XML/JSON, SQL Experience with integration patterns, middleware, and event‑based processing Familiarity with cloud platforms (Azure/AWS) and DevOps practices is a plus Leadership & Delivery Skills Proven experience leading technical teams in Agile delivery models Strong problem‑solving, troubleshooting, and decision‑making abilities Excellent communication skills for interacting with business, technical, and executive stakeholders Nice‑to‑Have / Preferred Experience with core insurance ecosystems (Guidewire, Duck Creek, Pega, Document Management, Payment platforms) Exposure to claims analytics, automation, or AI‑assisted claims processing Experience in cloud migration or FINEOS upgrades Success Measures for the Role Stable, scalable, and high‑performing FINEOS Claims implementations On‑time delivery of releases with minimal production defects Improved claims processing efficiency, accuracy, and compliance High stakeholders and business satisfaction FINEOS Claims1FINEOS ContractUnited States