Job Category:

Medical Education Work Shift/Schedule:

8 Hr Morning - Afternoon Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. About the

Role:

Job Summary The Analyst for GME Operational Systems demonstrates knowledge of RMS, LMS, and similar system software systems and participates in the design, build, test, support and training for these complex systems. Directly interacts with department administrators and staff to provide automation services in support of the GME accreditation oversight and operations. This position is accountable for developing and sharing knowledge with other members of the GME team and mentoring program administrators to implement systems. The Analyst for GME Operational Systems is responsible for system level support and oversight of operational systems in use by the GME office to implement the goals and objectives of the department. This individual will serve as the Superuser for software and assist program coordinators and GME Directors in building the database of information and processing reports. The Analyst is responsible for data analysis and reporting for state and national reimbursement and partners with the Finance Manager and system consultants for accurate cost reporting. Minimum Job Qualifications Licensure or other certifications:

Educational Requirements:

Bachelor's Degree Minimum Experience:

6 years with information systems, change management or complex software systems configuration experience

Other:

Bachelor's degree; in lieu of degree, an additional four years of relevant software systems analysis and system configuration experience Preferred Job Qualifications Preferred Licensure or other certifications:

Preferred Educational Requirements:

Preferred Experience:

Other:

Job Specific and Unique Knowledge, Skills and Abilities Excellent skills in learning and optimizing software systems; experience in RMS, LMS, SharePoint, and IRIS software recommended Demonstrates well developed and proven organization, problem solving, analytical and time management skills Demonstrates sound technical judgement and competent technical skills with ability to troubleshoot complex issues Strong interpersonal and customer service skills including the ability to motivate others Ability to work effectively with all levels of individuals, including skills mentoring other team members and resolving complex problems Knowledge of ACGME requirements and reporting processes, board certification requirements, and state licensing requirements Determines requirements, designs, builds, tests, implements, maintains and enhances business systems Determines proper installation parameters for software and hardware for smooth integration, transition and efficiency Understanding of system configurations Essential Tasks and Responsibilities Performs installation, configuration, maintenance, training, reporting and production support for business applications used in department Provide reports from all systems as required by the ACGME and program leadership Remain current on ACGME Common Program Requirements and Institutional Requirements, board certification requirements, and state licensing requirements. Work with program coordinators to optimize the use of all reporting and data systems and customize to meet programmatic needs Support leadership in development of reporting and standard work for the software Make recommendations for upgrades, integration of other systems, and adoption of compatible software systems Training for new coordinators, residents, and faculty physicians Works with project managers, system representatives and teams in implementations of new systems, system upgrades and enhancement of current system functionality Monitors and collects data on system performance Analyzes, detects, identifies and corrects technical problems and deficiencies Develops, monitors and implements resident onboarding, offboarding and promotion standard work Provides on call support for end users in RMS and LMS system, and serves as a liaison for IT/HR employees Provides Department leaders with effective redesign of processes Critically evaluates information gathered from multiple sources, reconcile conflicts Other tasks as assigned.

Physical Demands Weight Lifted:

Up to 20 lbs, Occasionally 0-30% of time

Weight Carried:

Up to 20 lbs, Occasionally 0-30% of time

Vision:

Moderate, Occasionally 0-30% of time

Kneeling/Stooping/Bending:

Occasionally 0-30%

Standing/Walking:

Occasionally 0-30%

Pushing/Pulling:

Occasionally 0-30%

Intensity of Work:

Frequently 31-65%

Job Requires:

Reading, Writing, Reasoning, Talking, Keyboarding Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.

NGHS:

Opportunities start here. Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status. Northeast Georgia Health System (NGHS) is a non-profit on a mission of improving the health of our community in all we do. Our team cares for more than 1 million people across the region through five hospitals and a variety of outpatient locations. Northeast Georgia Medical Center (NGMC) has campuses in Gainesville, Braselton, Winder, Dahlonega and Demorest - with a total of more than 850 beds and more than 1,200 medical staff members representing more than 60 specialties. 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