Education QualificationsAssociate's Degree Information Technology preferredWork ExperienceA minimum of 2 years' progressive experience in a related field requiredOther Work Experience1-2 years of hands-on experience with router/switch, wireless, voice, security, and SAN solutionsTravel RequirementsNoneKnowledge, Skills, and Abilities Resolves issues by diagnosing problems, determining possible resolutions and implementing effective solutions.

Demonstrates the discipline of planning, organizing and managing resources and activities to achieve specified outcomes within a clearly defined timeframe and standards.

Identifies documentation needs and develops technical reference documentation in accordance with standards and styles.

Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate.

Serves in a "player coach" role by managing, reviewing and conducting the day-to-day work in a specific technical domain area; applies domain knowledge to develop solutions to problems.

Leverages technical knowledge of products to meet customer needs and understands market segments as well as market data trends.

Demonstrates a concern for accuracy and thoroughness so that sufficiently detailed information is logged correctly.

Ability to take instruction and independently execute on the directives.

Ability to read engineering drawings (network designs documents, rack elevations)

Knowledge of different testing hardware and software platforms

Knowledge of a broad range of network infrastructure cable types and best practices.

Experience at working both independently and in a team-oriented, collaborative environment is essential.

Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities and the ability to prioritize in a high-pressure environment.

Strong written and oral communication skills.

This role includes assignment of work for specific WWT customers. Some customers have specific on-boarding requirements, including background check and drug testing requirements that go beyond WWT's requirements. Ability to meet these requirements may be necessary for continued employment, depending on needs of the department.

Licenses and CertificationsCCNA

• Cisco Certified Network Technician preferredPhysical Demands
  

Sitting:

Frequently

Standing:

Constantly

Walking:

Frequently

Stooping, kneeling, crouching: Frequently

Reaching 30" to 72": Constantly

Eye/hand coordination: Constantly

Lifting (up to 50lbs): Frequently

Lifting Overhead:

Occasionally

Carrying:

Frequently

Twisting/Turning:

Frequently

Fine Motor Coordination (keying, labeling): Occasionally

Fine Motor Coordination (pinch, tool use, stripping wire): Frequently

Fine Motor Coordination (pick & place small parts): Constantly

Gripping/Grasping:

Frequently

Climb (more than 2 steps): Occasionally Working Environment Work near moving machinery: Constant

Fumes or airborne particles: Frequent

Toxic or caustic chemicals: Frequent

Risk of electrical shock: Frequent

Extremes:

heat (non-weather): Occasional Is this role an individual contributor or does it have direct reports?

Individual ContributorLevel of AutonomyWork is accomplished with moderate supervision. Follows established and detailed directions. Work is reviewed for accuracy and overall adequacy. Compensation/ Benefits Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $19.50 an hour. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary. The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

Health and Wellbeing:

Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program

Financial Benefits:

Competitive pay, Profit Sharing, 401k Plan with

Company Matching, Life and Disability Insurance, Tuition Reimbursement Paid Time Off:

PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement Additional Perks:

Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program Note:

This is not an all-encompassing list and should not be used as a complete description of the plan's benefits. For more information, see our US benefits website at wwt.com/us-benefits. We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all! If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process. World Wide Technology is an Equal Opportunity Employer If you have any questions or concerns about this posting, please email taposting@wwt.com. #LI-KH1

#LI-OnsiteConfiguration Technician

• 1st Shift
• NAIC3
• L3 Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe. Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities. With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada. Want to work with highly motivated individuals on high-performance teams? Join WWT today! Why should you join the Integration Technology Center team? WWT's Integration Technology Center teams work in a climate-controlled production environment with advanced networking, secure remote access, and certified procedures specifically designed for staging, kitting and configuring the latest advanced technology solutions. The team consists of certified engineers with logistical and technical expertise to help reduce the risk, cost and complexity of IT deployments. A Brief OverviewThe Configuration Technician I role performs production level logical configurations and testing. This position follows detailed work instructions provided by Engineering team to accomplish tasks. This position also works cross-functionally with other teams within the Supply Chain organization. The Configuration Technician I role reports directly to the Production Supervisor.

Job Responsibilities Configuration & testing of multiple vendor networking, wireless, telecom and collaboration devices.

Configuration & testing of core network storage and server technologies or general telecommunication products based on program needs

Implement knowledge and strong understanding of how the operations of the department impact other diverse work units.

Applies technical knowledge of product to ensure proper functionality and operation

Assist in the optimization of work instructions and further documentation

Assist in basic level troubleshooting process for defective devices, logical issues, or systematic errors on a wide range of technologies to ensure product is functional

Logical work to load OS (Operating system), loading license, and update firmware per customer requirements

Configure, upgrade, and test networking and telecom equipment (routers, switches, servers, wireless, voice, video, radio access network items based on program needs)

Use established tools to communicate task status on a continuous basis

Capture QC records and perform QC checks to validate logical configuration requirements

Complete physical audit of equipment and accessories

Understanding of installation and configuration instructions with various platforms of hardware and ensures accurate information capture

Provide input for the continual improvement of customer production solutions