This is a 6-month contract position for an Asset Management & CMDB Support Specialist based in Woodlawn, Maryland, working on-site five days per week. The role supports and improves enterprise ServiceNow Asset Management and CMDB operations, ensuring data accuracy, supporting lifecycle processes, and strengthening configuration management for mission-critical systems. Responsibilities Maintain and validate CMDB data, CI classes, and relationships Support ServiceNow Asset Management, Discovery, and MID Server operations Manage hardware and software assets throughout their lifecycle Identify data gaps, discrepancies, and audit findings; drive remediation efforts Create and maintain standard operating procedures, process flows, and knowledge articles Support software license tracking, entitlement management, and compliance Collaborate with cross-functional IT teams to improve data quality and processes Provide recommendations for continuous improvement and automation Qualifications Required Bachelor's degree in IT, Computer Science, Engineering, or related field 7+ years of relevant experience Strong proficiency with ServiceNow Asset Management, CMDB, Discovery, and data structures Knowledge of ITIL processes (Asset, Configuration, Change) Experience analyzing and remediating CMDB and asset data quality issues Familiarity with MID Server configuration and Discovery credentials Ability to manage asset lifecycle processes end to end Strong documentation, communication, and organizational skills High attention to detail with large datasets and audit-driven requirements Ability to obtain and maintain US Public Trust Clearance Preferred Experience with ServiceNow workflows, business rules, and UI policies Basic understanding of ServiceNow JavaScript for troubleshooting Experience with Service Catalog items for hardware and software requests Knowledge of license compliance and entitlement reconciliation Experience supporting federal or regulated environments ITIL Foundation certification