Technical Requirements + Experience implementing, administering, and supporting Tanium (Core, Asset, Deploy, Discover, Patch, Provision) or comparable endpoint management platforms such as Microsoft Intune or
SCCM/MECM
+ Experience with AI-assisted and AI-driven automation + Advanced scripting and automation skills, particularly PowerShell + Highly experienced creating, testing, packaging, deploying, and maintaining enterprise software packages and application deployments, including lifecycle management, version control, deployment validation, and troubleshooting. + End-Of-Life and vulnerability software remediation. + Strong experience managing enterprise environments across multiple locations in highly regulated industries. + Experience with enterprise monitoring and performance management tools such as Datadog, ControlUp, or similar platforms. + Knowledge of Windows operating systems, Active Directory and Group Policy, Endpoint and infrastructure security best practices, Intel-based workstation and server hardware, Virtualization technologies, System monitoring, event analysis, and troubleshooting as it relates to system management.
Core Competencies:
+ Strong analytical and problem-solving skills with the ability to diagnose and resolve complex technical issues. + Sound judgment and decision-making capabilities in fast-paced operational environments. + Effective verbal and written communication skills, with the ability to explain technical concepts to both technical and non-technical audiences. + Demonstrated commitment to maintaining current technical knowledge and industry best practices. + Proven ability to build collaborative relationships across IT teams, business units, and external partners. + Strong customer service orientation with a focus on delivering reliable, high-quality support. Preferred Soft Skills •:•+ Excellent interpersonal and relationship-building skills. + Strong organizational and time management abilities with the capability to manage multiple priorities simultaneously. + Self-motivated, adaptable, and results-oriented with a continuous improvement mindset. + Ability to work independently while contributing effectively within a team environment. + Demonstrated leadership, accountability, and ownership of assigned responsibilities. + Ability to mentor, influence, and collaborate across cross-functional teams. + Strong project coordination and change management skills. + High level of professionalism, integrity, and attention to detail. + Plan, organize, prioritize, and oversee activities to efficiently meet objectives. Minimum Qualifications + Minimum of a B.S. in Computer Science, Management Information Systems, or related field. + Minimum five (5) years of experience in enterprise systems administration, endpoint management, infrastructure support, or a related technical discipline. + Equivalent combination of education, training, certifications, and experience may be considered.