Athena Clinical Systems Analyst

Athena Clinical Systems Analyst at HCTec Athena Clinical Systems Analyst at HCTec in Sunnyside, New York Posted in about 17 hours ago.

Type:

full-time

Job Description:

Clinical Systems Analyst -

Athena Location :

Queens, NY Position Type :

Contract-to-hire - will convert to FTE after 6 months

Number of Openings :

1

Start Date :

ASAP Contract Length :

6 month contract

Salary Conversion :

Around $120

K On-site Requirements :

First 6 months will require 5 days per week on-site. After the 6 month acclimation period, this will switch to a hybrid 2 days on-site / 3 days remote per week.

Onboarding Process :

We conduct a standard background check and drug screen for all of our consultants.

Position Summary :

The Clinical Systems Analyst II supports the implementation, optimization, and ongoing maintenance of clinical information systems, with a primary focus on Ambulatory Services. This role bridges clinical operations and IT, ensuring AthenaOne (athenahealth) solutions effectively support workflow efficiency, patient care delivery, and organizational objectives. We need a Tier 2 SME type of skillset. Candidates don't necessarily have to have Athena experience but needs to have at least 5+ years of solid ambulatory systems analyst experience. Key Responsibilities /

Job Duties :

Clinical Systems Support & Maintenance Provide ongoing support for AthenaOne, including template updates, order sets, user profiles, access controls, integrations, and interfaces Deliver end-user training for physicians, residents, and clinical/non-clinical staff Serve as a primary resource for application troubleshooting and help desk support, including participation in on-call rotation Implementation & Optimization Coordinate and support system implementations, upgrades, enhancements, and optimizations Develop and execute test plans, including functional, integration, and usability testing Create detailed test scenarios and datasets, and review results with leadership Identify system improvement opportunities and recommend enhancements aligned with best practices Workflow Analysis & Process Improvement Analyze, document, and redesign clinical workflows to improve system efficiency Evaluate the impact of system changes and educate staff on new functionality and releases Partner with informatics teams to optimize clinical processes and system utilization Collaboration & Stakeholder Engagement Act as a liaison between IT, clinical departments, vendors, and end users Collaborate with report writers to support report development and data needs Participate in technology evaluations, system selections, and integration efforts Project & Operational Support Lead or contribute to multiple concurrent projects, ensuring timely delivery Prioritize tasks and respond effectively to urgent operational needs Travel to multiple sites as needed to support workflow analysis and system adoption Maintain clear and effective documentation and communication across all stakeholders

Position Qualifications :

Minimum of 5 years of experience supporting ambulatory systems is required (AthenaOne /athenahealth experience is preferred, not required) Proven experience with Ambulatory EHR system implementations, upgrades, and workflow optimization Strong understanding of ambulatory clinical workflows and operations Demonstrated ability to manage multiple projects and priorities simultaneously Experience handling confidential patient and organizational data with discretion Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) Experience with project management and presentation tools preferred Strong analytical, problem-solving, and communication skills