Essential Job Duties and Responsibilities:

Plans & Aligns:

Understands customer expectations and technical requirements for the work to be delivered.

Customer Focus:

Manages customer requirements to ensure contract compliance and satisfaction.

Consultant Care:

Builds strong relationships with consultants, ensuring they feel supported and valued.

Ensures Accountability:

Conducts regular checkpoints with customers, engagement teams, and solutions teams. Works independently with general supervision.

Documentation:

Documents and communicates processes and procedures to all stakeholders. Supports knowledge management and change control processes.

Manages Ambiguity:

Collaborates with team members to manage risk, engagement scope, and deliver according to contract terms.

Financial Reporting:

Consolidates engagement status and budget information across portfolios. Supports internal processes for time, expenses, and invoicing.

Risk/Issue Resolution:

Manages issues and facilitates resolution, notifying all affected parties.

Behavioral Competencies and Responsibilities:

Building Relationships:

Commitment to open communication and serving others.

Collaborates:

Builds partnerships and works collaboratively with others to meet shared objectives.

Action Oriented:

emphasizes taking on new opportunities and tough challenges with a sense of urgency, high energy , and enthusiasm.

Communicates Effectively:

Develops and delivers multimode communications that convey a clear understanding of the unique needs of different audiences.

Instills Trust:

Action-oriented and builds trust within the team and with clients.

Additional Skills & Qualifications Required Experience:

1-3 years of related experience
Excellent oral and written communication skills (English language)
Analysis and problem-solving skills
Time management and organizational skills
Collaboration skills
People management skills
Experience in project management fundamentals or as an acting Scrum Master
Exposure to professional services agreements including the change management process.
Exposure to IT Managed Services, project management classes, and other IT certifications
Demonstrated project risk analysis and mitigation skills

Preferred Experience:

Bachelor's degree in computer science or related discipline
1+ year experience in IT Environment or Professional Services Environment Job Type & Location This is a Permanent position based out of Upland, CA.

Pay and Benefits The pay range for this position is $50000.00 - $90000.00/yr. We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc. Our full-time, internal employment benefits include the following:

Medical, Dental, and Vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life and AD&D for employee and dependents)
Short and Long-Term Disability
Health Spending Account (HSA)
Transportation Benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position.

Application Deadline This position is anticipated to close on Jul 16, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. 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