Overview At Confluent Health , we believe great patient care starts with investing in great people. Across our nationwide family of healthcare companies, we give our teams the tools, development, and opportunities to grow their careers, make an impact, and do meaningful work every day. Come grow with us and help make healthcare—and the communities we serve—stronger. The IT Hardware Asset Associate oversees the day-to-day lifecycle of the organization's physical technology assets. This role is responsible for receiving, tracking, deploying, and securely disposing of hardware components. A successful candidate will maintain data accuracy within our inventory systems and proactively identify opportunities to improve our hardware management workflows.

How We Support You:

Competitive salary Hybrid work model (This role is located in Evansville, Indiana) 3+ weeks of PTO to start 401(k) with company match Comprehensive benefits package, including medical, dental, vision, and LTD insurance Leadership and talent development opportunities And more!

Responsibilities Hardware Lifecycle Management Inventory Tracking :

Oversee the physical receiving, tagging, and logging of all incoming technology hardware.

Status Monitoring :

Update the Asset Management Database (AMDB) to reflect real-time location and assignment changes.

Secure Disposal :

Coordinate retirement, data destruction, and eco-friendly recycling of obsolete IT equipment.

Process & Governance Data Reconciliation :

Run routine audits to verify physical inventory against network discovery tools.

Process Documentation :

Create and update standard operating procedures (SOPs) for hardware handling and distribution, current state and future state.

Loss Prevention :

Identify discrepancies in inventory counts and investigate missing or misplaced physical assets.

Process Improvement :

Help improve asset tracking controls, documentation, and workflow consistency across the organization.

Vendor & User Support Deployment Support :

Partner with the IT Service Desk and HR to streamline hardware asset tracking for onboarding and offboarding.

Vendor Coordination :

Work with logistics partners and hardware vendors to track shipments and resolve order errors.

Procurement Support :

Serve as backup to the IT Procurement Specialist.

Qualifications Experience & Education Education :

Associate's or Bachelor's degree in IT, Business, or a related field (or equivalent practical experience).

Experience :

1 to 3 years of experience in an IT support or asset management environment.

Skills & Competencies Technical Savvy :

Basic familiarity with hardware components (laptops, servers, monitors, networking gear).

Data Accuracy :

Strong attention to detail & data accuracy with standard spreadsheets (Excel/SmartSheet) for bulk data entries.

System Familiarity :

Experience using IT Service Management tools (e.g., ServiceNow, Jira, Freshservice) is a plus.

Leadership Traits :

Strong self-motivation, excellent organizational skills, and a desire to take ownership of administrative workflows.

Collaboration:

Demonstrated ability to collaborate with technical and operational partners.

Physical Requirements Lifting :

Ability to lift and move IT equipment packages weighing up to 40 pounds routinely. About Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at careers@goconfluent.com.

Qualifications:

Experience & Education Education :

Associate s or Bachelor s degree in IT, Business, or a related field (or equivalent practical experience).

Experience :

1 to 3 years of experience in an IT support or asset management environment.

Skills & Competencies Technical Savvy :

Basic familiarity with hardware components (laptops, servers, monitors, networking gear).

Data Accuracy :

Strong attention to detail & data accuracy with standard spreadsheets (Excel/SmartSheet) for bulk data entries.

System Familiarity :

Experience using IT Service Management tools (e.g., ServiceNow, Jira, Freshservice) is a plus.

Leadership Traits :

Strong self-motivation, excellent organizational skills, and a desire to take ownership of administrative workflows.

Collaboration:

Demonstrated ability to collaborate with technical and operational partners.

Physical Requirements Lifting :

Ability to lift and move IT equipment packages weighing up to 40 pounds routinely.