Printer Management Team Analyst

Printer Management Team Analyst Virginia Beach, VA Job Details Full-time 9 hours ago Qualifications Computer science Stakeholder engagement Bachelor's degree in information technology Computer Science Equipment installation Mid-level Printer (troubleshooting support) 3 years System maintenance Analysis skills Bachelor's degree Mentoring Vendor relationship management IT Systems & applications support Bachelor's degree in computer science Stakeholder management

Information Technology Full Job Description Department and Name:

End User Services- Consolidated Hospital Support Physical Location:

Virginia Beach, VA Location Type:

Hybrid Employment Status:

Regular-Full time

Shift:

First (Days)

Posted Date:

March 16, 2026 Job Overview Overview Overview Sentara is seeking a IT Analyst to join the Printer Management Team . This role is responsible for the day-to-day support, optimization, and maintenance of Sentara's enterprise copy, print, and fax solutions across the organization. This is a hybrid position , with the primary office location at Sentara Independence , and requires travel to Sentara facilities across Virginia and North Carolina . The IT Analyst performs all aspects of maintaining an optimized print environment, including configuration, installation, testing, and ongoing support of HP MFP printers and Xerox MFD devices. This role partners closely with vendors and internal stakeholders, evaluates end-user requests to recommend the most efficient solutions, and provides technical mentorship to junior team members. The IT analyst applies practical knowledge of job areas typically obtained through advanced education and work experience. Education Bachelor's Degree in Information Technology, Computer Science, or a related field (Preferred) OR Experience may be accepted in lieu of a Bachelor's Degree 3 years of relevant experience with a degree 5+ years of relevant experience without a degree Certification/Licensure No specific certification or licensure requirements Experience 3-5 + years of experience supporting and optimizing enterprise print, copy, and fax environments Experience with End User Support (Desktop) (particularly in a clinical environment) is preferred. Experience with printer installation, configuration and maintenance is a plus. Experience with Managed Print Services (especially HP and/or Xerox) is a plus. Strong analytical skills to evaluate customer requests and recommend optimized, cost-effective solutions Experience providing technical guidance, mentoring junior technicians, and managing work independently About Us Sentara Health, an integrated, not-for-profit health care delivery system, celebrates more than 135 years in pursuit of its mission - "we improve health every day." Sentara is one of the largest health systems in the U.S. Mid-Atlantic and Southeast, and among the top 20 largest not-for-profit integrated health systems in the country, with 34,000 employees, 12 hospitals in Virginia and Northeastern North Carolina including 10 hospitals with the prestigious Magnet® recognition, and the Sentara Health Plans division which serves more than 1 million members in Virginia and Florida. Sentara is recognized nationally for clinical quality and safety, and is strategically focused on innovation and creating an extraordinary health care experience for our patients and members. Sentara was named a Health Quality Innovator of the Year (2024), was recognized by Forbes as "America's Best-In-State Employer" (2024), "Best Employer for Veterans" (2022, 2023), and "Best Employer for Women" (2020), and named to IBM Watson Health's "Top 15 Health Systems" (2021, 2018). Learn more (Opens in a new tab)