System Analyst
- Adobe Real‑Time Customer Data Platform (Hybrid) Signet Jewelers
- 2.
8 Akron, OH Job Details Full-time 22 hours ago Benefits Store discount Health insurance Dental insurance Vision insurance 401(k) matching Qualifications Audience analysis Feature validation testing Email marketing Google Sheets Requirements specification Requirements design Data validation techniques Test Case Documentation (Quality assurance practices) Technical documentation Mid-level Customer segmentation System validation Technical writing Agile software development Adobe Campaign Marketing analytics Test cases Analysis (software development lifecycle) Cross-functional collaboration Communication skills Technical Proficiency Cross-functional communication Segmentation analysis Data analysis software Full Job Description We have many opportunities available on our other career site pages. Click here to link to our careers page! Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People
- and the love their actions inspire
- are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you
- rewarding opportunities to impact the lives of others and inspire love. Join us! System Analyst
- Adobe Real‑
Time Customer Data Platform Location:
Dallas, TX or Akron, OH (Hybrid) System Analyst
Time Customer Data Platform Location:
Dallas, TX or Akron, OH (Hybrid)
POSITION SUMMARY
: We are seeking a Systems Analyst to support our Adobe Real‑Time Customer Data Platform (RTCDP) and broader Adobe Experience Platform (AEP) ecosystem. This role serves as a key liaison between marketing stakeholders, platform teams, and technical delivery partners, ensuring that business needs are clearly translated into well‑defined functional and technical requirements. The ideal candidate combines strong marketing domain knowledge, high technical aptitude, and exceptional documentation and communication skills.
RESPONSIBILITIES
Elicit, analyze, and document functional requirements for marketing and customer data use cases Translate business needs into clear technical stories, acceptance criteria, test cases, and implementation artifacts Partner with marketing teams to support user journeys, channel activation campaigns, and personalization use cases Support requirements related to Adobe RTCDP and AEP, including: Audience definition and activation Data ingestion and enrichment Profile and identity considerations Facilitate discussions between business, marketing, engineering, and platform teams to ensure shared understanding Maintain high‑quality documentation, including: Business requirements documents (BRDs) Functional specifications User stories and process flows Assist with validation of delivered solutions against documented requirements Use spreadsheets and other analytical tools to support requirement analysis, data validation, and impact assessment
POSITION QUALIFICATIONS
: Experience working as a Technical Systems or Functional Analyst, or similar role Familiarity with Adobe RTCDP and/or Adobe Experience Platform (AEP) Solid understanding of marketing concepts, including: Customer/user journeys Campaign orchestration Channel activation (email, SMS, digital channels) Strong technical aptitude, including comfort working with: Spreadsheets (Excel, Google Sheets) Structured documentation and data‑oriented thinking Proven ability to write clear, concise, and actionable requirements Excellent communication skills, both written and verbal Ability to work effectively with cross‑functional teams
Preferred Qualifications:
Hands‑on experience with Adobe Experience Cloud tools (e.g., Journey Optimizer, Campaign, Analytics) Experience working in Agile or hybrid delivery environments Familiarity with customer data concepts such as profiles, identities, and segmentation Prior experience supporting marketing technology or MarTech platforms
BENEFITS & PERKS
Competitive healthcare, dental & vision insurance 401(k) matching after one year of employment Generous time off + company holidays Merchandise discount Learning & Development programs Much more!
