Gain experience providing professional, strategic, analytical and technical assistance to the organization. This internship would focus on business intelligence and project management for IT-based solutions for a municipal government. Liaise with a range of users in the organization to identify and analyze business needs, conduct requirements gathering, define scope and objectives, lead implementation, and provide longitudinal support. Review and analyze existing business processes and application systems to develop strategies for improvement through new technology or alternative uses of existing technology. Research and review information gathered from multiple sources, reconcile conflicts, develop business process understanding, and work with customers to uncover unmet business needs. Review and analyze testing of application system after modifications or updates. Coordinate in-depth tests, including end-user reviews, for modified and new systems. Perform additional duties as assigned. Current enrollment in an accredited college or university pursuing a degree in: Computer Science; Management Information Systems; Software Engineering; Information Technology; Computer Engineering; or a closely related field; Completion of introductory programming coursework preferred.; Valid Texas driver's license preferred. Desired Competencies Strong analytical and problem-solving skills; Excellent verbal and written communication; Ability to learn new technologies quickly; Strong customer service orientation; Ability to work independently and in a team environment; Strong organizational and time management skills; Attention to detail; Professionalism and integrity when handling sensitive information. Learning Opportunities During the internship, participants will gain experience with: Enterprise software administration; Business application support; Software development best practices; Database design and SQL; Systems integration; IT project participation; Business process improvement; Municipal government operations; Agile project collaboration; Technical documentation.

Knowledge, Skills & Abilities:

Basic knowledge of networking, PCs, servers and database systems Interest in requirements gathering techniques, creation of technical specifications, process mapping, system testing and deployment Understanding of core business practices including work management, document management, collaboration, business intelligence and process automation Open to learning about application software systems from an end-user perspective Comprehensive writing and presentation skills Physical Requirements Primarily office environment. Ability to sit for extended periods while using a computer. Occasional lift up to 25 pounds ; May occasionally travel between City facilities.