Departmental Systems Analyst

Do you want to use your information systems technology knowledge and skill set to help the Police Department enhance the quality of life for the local community? If so, the Systems Analyst position within the Police Department may be the right career for you! The Systems Analyst position within the Police Department is a full-time position with benefits and a preferred hiring range for this position is $23.93 - $26.33 per hour (equivalent to $49,774 - $54,766 annually). The ideal candidate for this position will perform technical work maintaining department systems, software, and hardware. As the Systems Analyst, you'll: Assist in the maintenance and operations of Police Department systems and functions; Provide basic computer support and troubleshooting support services to departmental users and responds to requests related to systems, assets, and maintenance information; Document procedures, plans, and system requirements; Train users on various systems; Maintain software support agreements and patch levels; Collaborate with management to maintain departmental technology plan by reviewing business practices and makes recommendations to improve processes; Actively participate in the roll out of new software, features, fixes, and upgrades by coordinating with consultants and the IT Department, issuing announcements, developing training guides and manuals and conducting training as necessary; Prepare, implement and execute emergency response plans and protocols to facilitate the recovery of critical operational IT systems in the Police Department in collaboration with the IT Department; Coordinate with the IT Department for replacement of technology assets; Serve as a liaison between department and software vendors. A list of the ideal candidate's knowledge, skills, and abilities is available in the class specification . Bachelor's degree with coursework in information systems technology or related field, and minimal experience in data and security maintenance, data processing management, and troubleshooting of personal computers and networks. An equivalent combination of education and experience may be used to meet this requirement. Valid driver's license is required. Click here to view the physical requirements of this position. Due to the sensitive nature of information available through the performance of this position's essential functions, the selected candidate for this position will be subject to the following screenings and must receive satisfactory results: DMV Driving Record Review. Social Media Screening. Criminal Background Investigation, including: Virginia Criminal Information Network Database Query, Fingerprinting, and Security Test; Personal History Statement; Thorough Police Department Background Investigation, including Home Visits, Employment & Personal References, Local Law Enforcement Checks, Court Record Checks, and Credit History Review.

Application Deadline:

In order to be considered, all candidates must submit a complete City of Harrisonburg online employment application, including previous work experience and education history, by 5:00pm EST on June 1, 2026. Incomplete applications and applications with verification(s) of no prior education and/or work history will not be considered. There are two additional documents (the Personal History Statement and Authorization to Release Information) required for consideration. Once you submit your complete online employment application and it has been pre-screened by Human Resources for minimum qualifications , you will receive an email with the Personal History Statement and Authorization to Release Information Form along with further instructions. These documents must be received in Human Resources no later than 5:00pm EST on Monday, June 8, 2026. The City provides an excellent benefits package including health insurance, retirement (VRS & MissionSquare), life insurance, paid leave and 15.5 holidays. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability or veteran status. The City of Harrisonburg is an Equal Opportunity Employer.