Position Summary The Information Technology Intern supports the day-to-day operations of Bode Technology's IT department by performing routine technical and administrative support tasks. This entry-level internship provides practical exposure to endpoint management, email security, IT asset tracking, and end-user support under the guidance of experienced IT staff. Training will be provided on company-specific tools and procedures.

Responsibilities Email Security & Monitoring:

Review quarantined emails in Coro on a daily basis; assess and release or escalate messages in accordance with established procedures; document concerns and refer suspicious items to IT staff.

IT Inventory & Asset Tracking:

Update and maintain accurate IT equipment records, including new equipment arrivals, assigned devices, laptop loans and returns, and equipment changes in the designated inventory system.

Computer Setup & Maintenance:

Assist with imaging and preparing Windows laptops and desktop computers; install approved software and printer drivers; perform basic setup, updates, and troubleshooting under supervision.

End-User & Peripheral Support:

Help resolve routine hardware, printer, and workstation issues; replace printer cartridges and peripherals; assist with equipment deployment and user requests.

Systems, Documentation & Team Support:

Learn and use Coro, Action1, Spiceworks, and other internal IT tools as assigned; update support tickets and technical documentation; communicate issues clearly and escalate requests appropriately. Required Qualifications High school diploma. Currently pursuing or have completed a BA, BS or certificate program in Cybersecurity, Networking, Information Systems, Information Technology, or a closely related field. Basic familiarity with Microsoft Windows and common computer hardware; zero to one year of related experience is welcome. Strong attention to detail, willingness to learn, good communication skills, and ability to follow IT security and confidentiality procedures. Coursework in cybersecurity, networking, information systems, information technology, or a closely related field. Basic networking knowledge; experience with troubleshooting, IT inventory, ticketing systems, or endpoint management is a plus, but not required.