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IT Functional Analyst with FSM and IFS experience
Career Insights for Technical Consultant / Analyst
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What they do
A Technical Consultant or Analyst provides information technology consulting services to businesses and organizations. Advises or manages installation or expansion of computer network systems; provides problem-solving assistance and staff training with new systems. May work independently or as part of a consulting team.
$106,284 / year median in California
-18% projected decline
Job Description
IT Functional Analyst with FSM and IFS experience at Intelliswift - An LTTS Company IT Functional Analyst with FSM and IFS experience at Intelliswift - An LTTS Company in Altadena, California Posted in about 6 hours ago.
Type:
full-time
Job Title:
IT Functional Analyst with FSM and IFS experience
Duration:
6 months
Contract-to-Hire Location:
Pasadena, CA- 4 days week onsite We're seeking a Senior Functional Analyst with strong experience in Field Service Management (FSM) solutions to join a fast-growing, service-oriented business. This person will help advance enterprise FSM environment, currently based on IFS Field Service Management, while supporting future platform evaluation and configuration efforts.
Need:
Solid FSM domain expertise - whether from SAP, Oracle, JD Edwards, or another comparable system.
Overview :
This is a Business Systems Analyst-type functional role with hands-on configuration responsibilities. The ideal candidate excels at translating business needs into functional solutions and enjoys collaborating across business and technical teams.
Core Responsibilities:
- Gather and translate business requirements into functional and system designs.
- Develop functional and design documentation.
- Configure FSM system components (IFS training provided).
- Support data mapping and integrations, primarily via Boomi.
- Execute system enhancements and light break/fix work (minimal production support).
- Partner with field teams and key business stakeholders.
- Participate in future FSM system selection and evaluation (planned within ~2 years). Key Qualifications
Required:
Strong Field Service Management domain experience.
Functional Expertise:
Analytical thinking, detailed documentation, system configuration.
Technical Exposure:
Integrations and data mapping experience.
Soft Skills:
Exceptional communication and stakeholder collaboration.
Mindset:
Curiosity, adaptability, and eagerness to learn new enterprise systems.
Nice-to-Have:
- Experience with Boomi integrations.
- Knowledge of mobile field technician workflows.
- Interest or exposure to AI and automation in service operations (future roadmap).
Business Context You'll help optimize systems that support: Technician dispatch and mobile workflow. Customer service and issue management. Integration between field operations and enterprise data.