Workday HCM Analyst

Work is Sweet! 'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See's is a leader in the confectionery industry with over 250 retail shops across the USA, a growing e-commerce business, and expanding opportunities internationally. We are seeking friendly, enthusiastic individuals who are passionate about helping us grow and thrive in our second century.

Job Description Summary:

Position Summary:

The Senior Workday HRIS Analyst will serve as a key Workday SME with a strong focus on Benefits configuration, FSA and Annual Enrollment deployment, complex reporting, and security administration. This role is responsible for end-to-end configuration, ongoing operational support, and continuous optimization of Workday HCM and Benefits to ensure scalable, compliant, and user-focused solutions. The pay range for this position at commencement of employment is expected to be between $125,000 - $150,000K per year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

Job Description:

Key Responsibilities Develop, maintain, and support the Workday platform, with a primary focus on Benefits, FSA administration, Annual Enrollment, core HCM, Reporting, and Security. Lead Benefits configuration and ongoing administration, including health, welfare, and voluntary plans, eligibility rules, event-driven processes, FSA/HSA integrations, testing, and issue resolution. Annual Enrollment (AE) and Open Enrollment cycles, including end-to-end planning, configuration, testing, validation, deployment, cutover, and post-go-live support; ensure accurate plan setup, cost calculations, employee experience, and vendor file outputs. Configure and implement business process framework (BPF) changes, eligibility rules, condition rules, and validation logic to support optimized, compliant, and scalable HR and Benefits processes. Provide day-to-day Workday system support, troubleshooting complex data, Benefits, security, and reporting issues; identify root causes and implement sustainable solutions within governance standards. Design, build, and maintain complex Workday reports, dashboards, and analytics, including advanced, matrix, composite, and calculated field-based reporting to support Benefits operations, compliance, finance, and executive decision-making. Manage and support Workday security, including role-based and user-based security, domain access, business process security policies, auditing, and periodic security reviews to ensure data confidentiality and compliance. Ensure data accuracy, integrity, and compliance through proactive monitoring, audits, exception reporting, and reconciliation processes, with a strong emphasis on Benefits and enrollment data. Partner closely with HR, Benefits, Payroll, Finance, and vendors to understand business requirements, identify gaps, and deliver Workday solutions while considering downstream impacts and integrations. Support Workday releases and system updates, including impact analysis, regression testing (with a focus on Benefits and security), validation, and post-release issue resolution. Provide end-user and HR team support, including ticket management, issue triage, knowledge transfer, and guidance on best practices for Workday and Benefits functionality. Serve as a subject matter expert (SME) for Workday Benefits, Annual Enrollment, reporting, and security, providing consultative support and recommendations to stakeholders. Participate in change management and go-live support, ensuring clear communication, testing sign-off, and successful adoption of new or enhanced functionality. Create, maintain, and enforce Standard Operating Procedures (SOPs), documentation, and templates related to Benefits administration, AE, reporting, and security processes. Perform ad-hoc and cross-functional projects as assigned to support evolving business needs, system maturity, and continuous improvement. Education & Experience Bachelor's degree in Computer Science or equivalent field preferred 5+ years' progressive Workday experience in a corporate environment inclusive of troubleshooting issues, configuration, testing, and implementing optimizations 5+ years' Workday experience with an emphasis on Benefits and Reporting Strong experience with Workday administrative functions including tenant configuration, data loads, and maintenance See's is an EOE See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00). Welcome to See's Candies where every career choice is as delightful as our candy! Whether you're a seasoned professional or just starting your journey, you've come to the right place to satisfy your career cravings. From crafting irresistible confections to spreading joy to customers, every role at See's Candies is a chance to make a difference and leave a lasting impression. Apply now and join our extraordinary team dedicated to making life a little sweeter, one chocolate at a time. Your next sweet adventure starts here! Like a Box of Chocolates, we believe that variety is the spice of life, and it takes many unique individuals working together to reach our common goals. At See's, teamwork is the secret ingredient. For over 100 years, See's Candies has been dedicated to making candy Mary See's way; helping to make the world a sweeter place, one piece of candy at a time. See's has grown from one shop to over 240 shops across America, plus a flourishing online store, without ever compromising on the best tasting, highest quality candy around.