Robert Half is seeking an experienced IT Analyst to support approximately 300 employees across seven locations in an all-Windows environment consisting of roughly 350 computers. This is a hands-on, support-focused role with a strong emphasis on Microsoft Intune, endpoint management, desktop support, and help desk operations.
Provision, configure, and deploy Windows desktops and computers using Microsoft Intune.
Package, configure, test, and deploy applications through Intune.
Create, configure, and maintain Intune device policies and endpoint management settings.
Deploy and manage printers across user devices through Intune.
Administer mobile device management (MDM), including device enrollment, configuration, and policy enforcement.
Troubleshoot hardware, software, operating system, application, and endpoint-related issues.
Respond to service tickets, prioritize requests, and work efficiently to reduce an existing backlog of 100+ tickets.