AI and Privacy Senior Analyst - Information Technology Department

The City of San José innovates to provide exceptional civic services using advanced technologies to help our community thrive. As one of the largest cities in the nation, the City manages a large set of services and assets and operates on a budget of $5 billion, with approximately 7,000 employees, serving about 1 million residents and 80,000 businesses in the heart of Silicon Valley. The Information Technology Department's (ITD) mission is to enrich the quality of life in San José through innovation, collaboration, and engagement. ITD enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, responsible use of Artificial Intelligence (AI), productivity and collaboration tools, the San José 311 resident experience platform, data equity and privacy programs, and strategic planning. San José is powered by truly great people, a robust technology environment, and a strong sense of purpose. The IT department is a leader in innovation, embracing cutting-edge technologies and pioneering solutions to enhance efficiency and quality of life in San José. As part of this effort, the City leads a national initiative for AI through the GovAI Coalition, which was established to give local governments a voice in shaping the future of AI, ensuring it is developed responsibly for the public good. Promoting the City's commitment to equity and inclusion, we believe that all members of the community, regardless of background, have access to the tools and resources needed to thrive in the digital age. San José is located in the heart of Silicon Valley, which boasts a rich history in technology, education, and agriculture. Over half of San José residents speak a language other than English at home, highlighting the importance of language accessibility in all City services. By fostering inclusivity, promoting digital literacy, and building accessible platforms, we are advancing technology while creating a more equitable future for everyone. At the City of San José, we promote work-life alignment and a focus on growth to bring out the best in our people. Come join us in making San José the most vibrant, equitable, sustainable, and innovative city in the nation! Visit the Information Technology Department's website to learn about our culture, vision, leadership, and innovative initiatives. This is an overstrength position that is anticipated to be funded through June 30, 2027, subject to further extension as appropriate. If this position is not extended through the budget process, the City may seek to place you in other internal job opportunities based on your previous work experience. The City of San José is seeking an AI and Privacy Senior Analyst to provide leadership in the governance, oversight, and deployment of artificial intelligence and data-driven technologies. Working within the City's AI and Privacy Office, this position will play a critical role in shaping Citywide AI governance, advancing privacy protections, leading community engagement efforts, and supporting San José's national leadership through the GovAI Coalition. The AI and Privacy Senior Analyst will supervise one Analyst, serve as a strategic partner to City departments, and facilitate executive leadership and external stakeholders on topics related to AI or Privacy. This role requires the ability to manage complex, high-visibility initiatives, translate emerging technology risks into actionable policy and operational guidance, and coordinate work across departments. The ideal candidate brings experience in public-sector technology governance, privacy or AI policy, and program management, along with strong facilitation and communication skills. The Senior Analyst must be comfortable representing the City in public and national forums, guiding multidisciplinary teams, and balancing innovation with risk management to ensure technology deployments deliver real value while maintaining public trust. Key duties may include but are not limited to: Provide leadership for the City's privacy and artificial intelligence governance portfolio, including oversight of high-risk technologies, data-sharing initiatives, and AI-enabled systems used across City departments. Conduct and lead Citywide privacy reviews and AI reviews, including evaluation of machine learning systems, data partnerships, vendor procurements, and enterprise technology tools to ensure compliance with the City's Digital Privacy Policy, AI Policy, and applicable state and federal requirements. Respond to emerging privacy incidents, technology risks, or public concerns by conducting assessments, recommending safeguards, and coordinating appropriate mitigation strategies. Lead the ongoing development, refinement, and operationalization of Citywide privacy procedures, AI governance frameworks, and implementation guidance, translating policy into practical workflows for departments. Manage and support the Digital Privacy Advisory Task Force and internal working groups around privacy and AI. Serve as the City's primary product owner and program lead for the GovAI Coalition, including planning and overseeing the annual Coalition summit and managing working groups and committees. Provide expert guidance to departments piloting or deploying AI-enabled solutions (e.g., customer service automation, transportation safety, housing, inspections), ensuring responsible design, monitoring, and continuous improvement. Support community engagement efforts related to AI, privacy, and sensitive technologies. Track, analyze, and report on program performance metrics such as efficiency gains, adoption rates, and governance outcomes to inform leadership decision-making and future investments. Provide mentorship, direction, and oversight to one Analyst supporting privacy, AI governance, and GovAI Coalition activities. This role offers an exciting opportunity to shape the City's innovation roadmap. It brings together research, policy, technology, and community engagement to deliver innovative public-sector solutions. Please note that the overstrength Senior Analyst position is currently eligible for a hybrid telework schedule (32 hours onsite, 8 hours remote). The work schedule is subject to change.

Salary Information:

The final candidate's qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Senior Analyst classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation (NPWI). Salary range (including the 5% NPWI):

Senior Analyst:

$118,460.16

• 144,318.

72 annually The Senior Analyst classification is represented by the City Association of Management Personnel (CAMP) IFPTE, Local 21 .

Education and Experience:

A Bachelor's Degree from an accredited college or university and four (4) years of increasingly responsible experience in general management/administrative analytic work in the areas of budget, finance, grant administration, organizational analysis, general administration, human resources, or related field in general analytical work.

Acceptable Substitutions:

One (1) year of additional education above the Bachelor's Degree level may be substituted for one (1) year of the required management/administrative analytic work.

Required Licensing:

Possession of a valid State of California driver's license may be required for some assignments. The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Job Expertise

• Demonstrates knowledge of and experience with applicable professional/technical principles and practices.

Experience proposing, advocating and overseeing AI policy or technology policy for an organization Experience creating policies and guidelines for a large organization Ability to facilitate meetings with stakeholders towards a clear set of takeaways and next steps Experience supporting digital transformation of an organization Communication Skills

• Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Analytical Thinking
• Approaching a problem or situation by using a logical, systematic, sequential approach. Decision Making
• Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Planning
• Acts to align own unit's goals with the strategic direction of the organization; defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives. Problem Solving
• Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Supervision
• Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. Teamwork & Interpersonal Skills
• Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Selection Process:

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. If you have questions about the duties of these positions, the selection or hiring processes, please contact Felipa Perez at felipa.perez@sanjoseca.gov.