System Software Analyst II

Important Recruitment Information for this vacancy Job Posting closes: open until filled Required documents (as listed in Qualifications and Required Documents sections) must be uploaded by close date. Incomplete applications may not be considered. Agency Information Kansas Department for Children and Families | www.dcf.ks.gov Information Services/EBITS Administration / Negotiable statewide within a reasonable distance from Service Center About the Position Who can apply: External (Anyone)

Classified/Unclassified Service:

Classified Full-Time/Part-Time:

Full-time Regular/Temporary:

Regular Work Schedule:

Monday-Friday Eligible to

Receive Benefits:

Yes Veterans' Preference Eligible:

Yes Compensation:

$48,484.80 annually. Salary may be dependent upon the candidate's qualifications and experience. Employment Benefits In addition to the starting salary, the State of Kansas offers a significant benefits package that is available the first day of employment. All benefits eligible, full-time employees may elect to enroll in: Health Insurance including medical, dental, vision (plus optional partner/dependent coverage at reduced cost) Creation of and contribution to your personal KPERS defined Retirement benefit 9-10 paid, annual holidays 12 paid, annual vacation days 12 paid, annual sick days 1 paid Discretionary Day Your personal life insurance policy equal to 150% of your starting salary This benefits package represents additional annual compensation. Visit the Employee Benefits page for more information. Position Summary & Responsibilities The Kansas Department for Children and Families is hiring innovators and leaders. If you believe people have the capacity to progress, succeed, grow, and do well in life, you can discover your purpose here! Find more than just a job with DCF. You can be part of the growth and opportunity for our team to help serve the individuals and families in your community. Thrive With Us and find your career and purpose! Provides technical support and coordination for the Tools and DBA team within HS-EBIT. This position researches and resolves software and application issues, plans, coordinates, and supports application software, code, package, and database changes, participates in testing of software upgrades and tools to ensure continued functionality and availability, prepares and maintains technical documentation, and collaborates with developers, testers, business staff, operations, vendors, and other technical teams to support agency applications and related technology services.

View the full position description:

Qualifications Education:

• If a degree is required, a copy of a candidate's transcript showing proof must be sent to your recruiter following the interview
• Successful completion of 24 hours in computer science coursework or certification and one year experience in system software programming and analysis or two years of experience in system software programming and analysis or database implementation and maintenance.

Minimum Qualifications:

• If a driver's license is required, a copy must be sent to your recruiter following the interview.
• Successful completion of 24 hours in computer science coursework or certification and one year experience in system software programming and analysis or two years of experience in system software programming and analysis or database implementation and maintenance.

Preferred Qualifications:

Three years' work experience in system software, DBA or application development.

Post-Offer, Pre-employment Requirements :

Security Clearance:

A background check (KBI

• criminal background, welfare fraud, driver's license and Child/Adult Abuse and Neglect Central Registry) is required for all positions with the Department for Children and Families (DCF) as a condition of employment, which may include fingerprinting and FBI check.

Security clearance must be obtained prior to employment with DCF. Must maintain security clearance throughout employment.

Kansas Tax Clearance Certificate:

A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law. If you have a missing tax return(s) or you owe taxes to the State of Kansas, please know that the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of Revenue can be contacted at 785-296-3199. Kansas Department of Revenue

• Tax Clearance Frequently Asked Questions Recruiter Contact Information Email:

  DCF.Recruitment@ks.gov | Please reference Job ID # 220964 Job Application Process First Sign in or register as a New User. Complete or update your contact information on the Careers> My Contact Information page.
• This information is included on all your job applications. Upload required documents listed below for the Careers> My Job Applications page.
• This information is included on all your job applications. Start your draft job application, upload other required documents, and Submit when it is complete. Manage your draft and submitted applications on the Careers> My Job Applications page. Check your email and My Job Notifications for written communications from the Recruiter. Email
• sent to the Preferred email on the My Contact Information page Notifications
• view the Careers> My Job Notifications page Helpful Resources at jobs.ks.gov : "How to Apply for a Job
• Instructions" and "How to Search for a Job
• Instructions" Required Documents
• for this Application to be Complete Upload these on the Careers
• My Job Applications page State of Kansas online application Resume Cover letter Legible copy of valid driver's license (if driver's license is required) Transcripts
• (if educational requirements are listed for this position)
• If degree is a requirement listed, transcript must show proof of graduation or degree obtained.

DD214 (if you are claiming Veteran's Preference) Required documents must be uploaded by close date. Incomplete applications may not be considered. Helpful Resources at jobs.ks.gov : "How, What, & Where do I Upload Documents". How to Claim Veterans Preference Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under

K.S.A. 73-201

will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determined by the hiring manager. Learn more about claiming Veteran's Preference How to Claim Disability Hiring Preference Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager. Learn more about claiming Disability Hiring Preference

PLEASE NOTE

The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to (785) 296-7712, scanned and emailed to Gustavo.

Victoriano@ks.gov, or can be mailed/delivered in person to:

ATTN:

Disability Hiring Preference Coordinator Office of Personnel Services Landon State Office Building 900 SW Jackson, Rm 401 Topeka, KS 66612 Equal Employment Opportunity The State of Kansas is an Equal Opportunity Employer. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.

E-Verify :

DCF participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Full Position Description:

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E E E E E M E

Research and resolve technical issues and questions related to area of responsibility as assigned. Consults with programmer/system analysts, peers, business users, Data Center/Computer Operations, outside agencies, third parties and vendors on issues related to application software and if needed, presents written and oral solution and analyses. The procedure to resolve will vary based on the issue/question raised. Provide software and application support during normal work hours for work efforts. SSA will be evaluated on coordination and collaboration with customers and team members and whether or not the issue or question is successfully resolved or answered, plus the effort/accountability of the SSA in researching and analyzing the problem and resolution time. Analyze, plan, coordinate, prepare recovery solutions, deploy and coordinate application software code, packages and database changes as requested by application development staff for business applications for existing and new applications as requested by ITS Management and architectural direction. Manage the software and code releases for the organization for configuration and change management. SSA will be evaluated on coordination and collaboration, meeting requirements, meeting work effort target dates/deadlines, managing work efforts and other resources (when leading work efforts), deployment success and coordination and collaboration with work effort team members and implementations for Software Configuration Management for application code. Test information system software and tools: Work collaboratively with development, business, training and testing unit to deliver excellent customer service by testing software upgrades of applications and tools to ensure it provides or continues to meet functionality for business needs and application availability. Results are verified by Tools and DBA team members as well as the development, testing, outside Agencies and business area. The team, management and business are then notified of the test results. Once testing is completed and requirements have been met, a go/no go decision will be made by responsible parties. SSA will be evaluated on meeting requirements, meeting work effort target dates/deadlines, growth/improvements in areas of technical support capabilities and leading increasingly larger work efforts, installation success and coordination and collaboration with work effort team members. Mentor coworkers and communicate functional changes to customers, both internal and external, in assigned software tools, application software and application code processes, maintenance and support. Mentoring is an on-going task and will be reviewed by supervisor, getting feedback from Mentor, mentoree(s), business partners and ITS tester(s) and Business Analyst(s). Performance will be evaluated on effort/accountability of mentor, execution of a mentoring plan (proposing and following up on ideas for how to better mentor others) & new staff progress in learning new systems and ability to complete increasingly more complex work efforts/tasks. Ensure software and application documentation is prepared and updated as assigned projects, problem reports, work efforts and service requests are implemented to allow for effective maintenance/support/enhancement of assigned software. Develop and document the technical processes, environmental lifecycles, application infrastructure, security, testing and procedures to adapt to a peer and customers environment. Specify policies, standards or procedures for safeguarding applications and data integrity (accuracy, completeness and confidentiality). Documentation may be reviewed by a supervisor, lead or business area associate. Documentation will be reviewed for accuracy, completeness and whether it is sufficient to provide information to effectively support/maintain/enhance the associated software or application. Complete timesheets, provide work status reports and attend Change Management and status meetings. Time sheets, status reports and attendance at meetings will be reviewed and/or approved by a supervisor. Time sheets will be reviewed for accuracy and completeness. Status reports will be reviewed for accuracy and whether sufficient information is provided so the supervisor is aware of obstacles/risks, issues, progress, milestones and target dates. Other duties as assigned.