BASIC FUNCTION

Install microcomputer hardware and software; train users in functions and operations of microcomputers; provide continuing on-site and telephone support for users.

REPRESENTATIVE DUTIES

Implement all rules and regulations, policies and administrative guidelines as adopted by the Board of Education. Provide on-site and telephone support for users of microcomputer hardware and software. Install microcomputer hardware systems and software including upgrades and enhancements. Conduct training for use of microcomputer hardware and software with individuals, small groups and classrooms. Conduct problem-solving research. Coordinate and conduct user group meetings; record and distribute meeting minutes. Test new software programs and update existing programs prior to installation. Evaluate needs of user departments and recommend hardware and software solutions. Maintain password security for authorized access to computers and local area networks. Maintain data base files of users and hardware and software inventory. Maintain secure backup of master software files; maintain periodic backup of user software and data. Maintain standard District-wide master files. Perform related duties as assigned. Maintain regular and predictable attendance. Maintain a professional and appropriate appearance. Adhere to the Professional Code of Ethics.

KNOWLEDGE AND ABILITIES

KNOWLEDGE OF:

Operation of microcomputers and related peripheral computer equipment. Operation of numerous software applications related to District projects and activities. Installation of computer hardware, peripherals and software. Proper methods of storing equipment, materials and supplies. Manual instructions, sufficient to enable quick and accurate diagnosis of difficulties. Technical aspects of field of specialty. Public speaking techniques. Oral and written communication skills.

ABILITY TO

Maintain current knowledge of technological advances in the field. Establish and maintain cooperative and effective working relationships with others. Communicate effectively both orally and in writing. Work independently with little direction. Plan and organize work. Install microcomputer hardware and software. Plan, develop and coordinate training programs in the use of microcomputers, scanners, printers and other peripheral equipment. Develop and present training programs for operation of computer hardware and software applications. Provide assistance and technical knowledge of various software applications. Develop and present training programs.

EDUCATION AND EXPERIENCE

Any combination equivalent to: high school diploma, G.E.D. Certificate or demonstrated progress toward obtaining a G.E.D. as required by Kentucky law supplemented by course work in microcomputers and software applications and two years increasingly responsible microcomputer and software operations and installation experience , including at least one year in a network environment.

TERMS OF EMPLOYMENT

: Salary and work year to be established by the Board of Education.

EVALUATION

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