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Sr Technology Consultant-CTJ-Poly
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Microsoft
Jessup, MD (In Person)
Full-Time
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Job Description
Improve Managed Standard Offerings (MSO) quality and collaborates with portfolio and solution teams of the domain by providing feedback. Collaborate with internal stakeholders in the pre-sale process by understanding business requirements and providing industry and technical input and/or solution offerings to help shape the deal. Supports drafting proposals and/or statement of work (SOW). Provide input on staffing and skill requirements for delivery to Resource Deployment, Technical Delivery Managers (TDMs), and/or Project Managers. Technical Delivery Follow the capacity process outlined by Resource, Insights, Capacity, and Capability (RICC) team. Participate in project planning and develops project documents by identifying the risks and dependencies. Communicate the business value of planned solutions to customers/ partners. Identifies technical, business, and security risks in programs and proposes mitigations. Assist project managers/architects in preparing for steering committee (e.g., developing artifacts). Manage their schedule and communicates with project leads. Generates and delivers Work Breakdown Structure (WBS). Proactively manages executive-level customer/partner/stakeholder relationships to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve the experience. Share lessons learned with workgroup and consultant community. Implements solutions and provides oversight and leadership on workstreams across domains while adhering to Industry Solutions processes and security initiatives. Align solutions with the intent of the architecture. Lead meetings with customers/partners to understand business needs. Engage others (e.g., EAG Security stakeholders) appropriately to understand and define customer requirements, ensuring security is prioritized. Manage escalations, analyzes situations, and coordinates appropriate resources to resolve issues by following delivery practices, considering cost implications, maintaining a security-first mindset and engaging in conversations with internal and external stakeholders (e.g., Customer Service and Support, Project Manager, Solution Architect, Product Group) as needed. Business Development Drive innovation and digital transformation. Ensure the use of the existing intellectual property (IP). Intellectual Property Management Act as an ambassador in the consumption of intellectual property (IP) by leveraging and/or modifying existing IP or creating repeatable content where applicable. Provide feedback on Managed IP for continuous improvement, reports IP gaps, review IP to be considered for harvesting and curation and ensure it is logged for consumption. Improve Industry Solutions offerings quality and collaborate with portfolio and solution teams by providing feedback. Operational Excellence Complete operational tasks and readiness and ensures timeliness and accuracy while maintaining adherence to security standards through Delivery Compliance, Privacy, and Security (DCPS). Lead by example and guides team members on operational tasks, readiness, and compliance. Pre-Sales Support Collaborate with internal stakeholders (e.g., Solution Architect, Pursuit Lead, Consulting Account Executive, Industry Solutions Delivery Engineering & Architecture Group) in the pre-sale process by understanding business and security requirements and providing industry and technical input and/or solution offerings to help shape the deal. Support drafting proposals and/or statement of work (SOW). Provide input on staffing and skill requirements and ensures SME involvement to define security capacity for delivery to Resource Deployment, Technical Delivery Managers (TDMs), and/or Project Managers. Readiness Learn new technologies or services based on business demands and industry trends and evaluate their impact on security posture, revisiting the Industry Solutions Delivery (ISD) Learning Portfolio for Security to deepen understanding of security considerations. Obtain relevant accreditations and certification(s) as advised by domain leadership team. Identify certification and readiness plans in partnership with World Wide Learning. Lead or participate in relevant technical communities and conduct training sessions to evangelize technology and/or offerings based on availability. Mentor team members and act as a technical advisor for stakeholders by providing thought leadership, articulation of solutions value, and outcomes of business strategies. Bachelor's Degree in Computer Science, Engineering, Finance, Business, or related field OR equivalent experience. 3+ years leadership experience in relevant area of business OR equivalent experience. These requirements include, but are not limited to the following specialized security screenings: The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph. Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination.