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SuccessFactors Consultant
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Compunnel, Inc.
Greensboro, NC (In Person)
Full-Time
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Job Description
Job Summary The SuccessFactors Consultant will support the IT HR domain with a primary focus on the SuccessFactors SaaS platform, including the Benefits, Employee Central, Recruiting, and Onboarding modules. This role serves as a key liaison between business stakeholders and technical teams, translating business requirements into system configurations and technical solutions. The consultant will support U.S.-based activities while collaborating with global teams to deliver and maintain HR technology solutions. Key Responsibilities
- Support the implementation and ongoing enhancement of the SuccessFactors Benefits module within the United States.
- Serve as the primary point of contact for business stakeholders regarding application requirements and solution design.
- Gather, analyze, and translate business requirements into technical configurations and system solutions.
- Configure and parameterize SuccessFactors modules to meet business and operational requirements.
- Support application maintenance, issue resolution, and continuous improvement initiatives.
- Facilitate application changes and enhancements while ensuring system stability and performance.
- Collaborate with Product Owners, Product Managers, Solution Architects, and other stakeholders to develop and support HR applications.
- Partner with global teams to support application development, implementation, and knowledge sharing initiatives.
- Lead workshops, requirement-gathering sessions, and stakeholder discussions.
- Organize and facilitate knowledge transfer sessions to promote collaboration and team development.
- Support testing, validation, and deployment activities related to SuccessFactors enhancements and implementations.
- Ensure solutions align with organizational standards, business objectives, and HR process requirements. Required Qualifications
- Proven experience as a SuccessFactors Consultant supporting HR technology solutions.
- Extensive experience with the SuccessFactors Benefits module.
- Experience configuring onboarding plans, workflows, business rules, customizations, and Role-Based Permissions (RBPs).
- Strong knowledge of the SuccessFactors Employee Central HRIS module.
- Familiarity with SuccessFactors Recruiting, Onboarding, and Compensation modules.
- Ability to translate business requirements into technical configurations and system solutions.
- Experience supporting application management, configuration, and maintenance activities.
- Experience leading workshops and facilitating stakeholder discussions.
- Strong understanding of HR business processes and SaaS-based HR platforms.
- Ability to manage stakeholder expectations and communicate effectively across business and technical teams.
- Experience collaborating with global teams and supporting international business operations.
- Strong analytical, problem-solving, and communication skills. Preferred Qualifications
- Experience supporting global SuccessFactors implementations and enhancements.
- Experience working within large enterprise HR environments.
- Knowledge of HR technology best practices and governance processes.
- Experience supporting cross-functional teams in Agile or hybrid delivery environments.
- Familiarity with HR data management, compliance, and reporting processes.