We are looking for a highly motivated Lab IT Deskside support individual to provide critical support as part of a dynamic PerkinElmer lab IT service team.

Job Responsibilities:

Implement, monitor, and provide technical support of customer laboratory IT environments, typically integrated with instrumentationImplement customer specified benchtop computing design and processesAdminister and assures connectivity of customer's Windows based platformSupport of the operating system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imagining of computersManage On-boarding, retirement, and relocation of equipmentImplement Windows based security, including but not limited to: user / group permissions, file / folder permissions, group policies, local security policies, etc.

Analyze, identify, and implement enhancements, upgrades and/or solutions to improve the overall support of the desktop platform in a timely mannerEnsure adherence to client's corporate policies through periodic reporting and compliance programsAct as the technical support contact for instrument vendorRepair and troubleshoot instrument related computers and escalating issues to the client infrastructure teamsProvide technical support for new system validations and change management effortsCreate and maintain a physical inventory of lab equipment, PC's, software, and any other information specified by the clientSubmit weekly Engineer reports to the team lead by COB on the last business day of the weekAct as client Liaison for software/hardware related inquiriesParticipate in client team meetingsProvide support across all PerkinElmer OneSource practices as requiredDemonstrate appropriate use of office equipment/software after trainingMaintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environmentNothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time.

Critical Skills:

Excellent customer service skills complemented by an ability to listen to and interpret client requests.

Ability to troubleshoot technology issues.

Strong verbal and written communication skills.

Ability to identify, track and complete tasks for multiple projects under prescribed timeframes.

Basic Qualifications:

High School Diploma with 2+ years of relevant work experience ORAssociate's degree in a relevant field

Preferred Qualifications:

Experience with technologies including Microsoft OS, networking, remote computing and backup systems.

Experience with scientific instrumentationExperience in Life Science environmentExperience in a validated environmentExperience working in GxP, ISO, and FDA compliant facilities

Working Environment:

Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory.

Job pace may be fast and job completion demands may be high.

Must be able to remain in a stationary position more than 25% of the timeThe person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.

Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds).Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.

Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer.

Employee may be required to handle hazardous waste according to local, state, and federal regulations. Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste.

Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, and hazardous chemicals.

May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment.

The annualcompensation range for this full-time position is $50,000to $70,000. The final base pay offered to the successful candidate will bedeterminedby factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.

VEVRAA Federal Contractor.

We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.

PDN-a2ab5a83-feaf-43c6-8261-62f99fa9d9b1