DCI Job Requirement for:

Field Support Representative Location:

Ft. Drum, NY Job Description Serve as an FSR Analyst Work side-by-side with analysts to train and mentor users Troubleshoot technical issues and develop new use cases Solve unique and challenging problems Help facilitate collaboration across a global enterprise Provide desk-side training to analysts Train analysts/operators in a classroom and operational setting Staff the Help Desk Respond to user requests and work with the engineering team to troubleshoot issues Provide feedback to the engineering team about product Attend and provide assistance during briefings with senior leaders Proactively develop relationships with users at customer site and surface use case gaps. Build initial dashboard products and assist users with building questions Answer questions from senior leaders

Qualifications :

5+ years of experience fusing intelligence capabilities in support of operations Recent experience with one or more of the following is required: Gotham, Maven or Foundry Technical background with working knowledge of: HTML, Ruby, Python and/or Java, as well hardware, networks, and server administration Experience training analyst in a classroom setting Strong knowledge of

Excel Active TS/SCI Security Clearance Job Type:

Full-time Salary:

$100,000-$140,000

Job Type:

Full-time Pay:

$100,000.00 - $140,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Relocation assistance Retirement plan Tuition reimbursement Vision insurance

Experience:

intel analysis : 5 years (Preferred) fusion cell: 3 years (Preferred) supporting naval or joint environments : 3 years (Preferred)

Gaia:

3 years (Preferred) building initial dashboard products : 3 years (Preferred) Gotham and/or

AIDP:

3 years (Preferred) Foundry, and/or

Maven:

3 years (Preferred) Security clearance: Top Secret (Required)

Work Location:

In person