Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
G
Gainamerica
Entry level IT Analyst
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
74
out of 100
Average of individual scores
Job Description
Entry level IT Analyst Gainamerica Hicksville, NY Job Details Contract $50,000 - $65,000 a year 2 days ago Qualifications Jira Computer Science Bachelor's degree Customer relationship management (CRM) systems (technically supported) Information Technology Full Job Description We are looking for an Entry-Level IT Analyst to join our technology team in New York. This is a great opportunity for a recent graduate or early-career professional who wants to build hands-on experience in IT support, Software development, business systems, data analysis, and technology operations. You'll work with business users, developers, infrastructure teams, and other IT professionals to troubleshoot issues, analyze requirements, support applications, and help improve technology processes. Key Responsibilities Provide first- and second-level technical support to employees and business users. Investigate and resolve hardware, software, application, and access-related issues. Analyze IT incidents and identify recurring problems or trends. Document issues, resolutions, procedures, and technical requirements. Assist with application testing, user acceptance testing, and software releases. Gather business requirements and translate them into clear technical documentation. Create basic reports and dashboards using Excel, SQL, or business intelligence tools. Perform basic SQL queries to analyze application and business data. Participate in IT projects, system implementations, upgrades, and migrations. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Information Systems, Business Analytics, or a related field. 0-2 years of IT, technology, analyst, or technical support experience. Understanding of software development and IT support processes. Ability to troubleshoot technical problems systematically. Ability to communicate effectively with both technical and non-technical users. Preferred Qualifications Internship or academic project experience in IT, software development, data analytics, or cybersecurity. Exposure to ServiceNow, Jira, Azure, AWS, or Microsoft Power Platform. Familiarity with Agile/Scrum methodologies. Basic knowledge of APIs, cloud computing, or application architecture. Exposure to Python, Java, .NET, or another programming language. Education Bachelor's degree in Computer Science, Information Technology, Information Systems, Data Analytics, Engineering, or a related discipline. Recent graduates and candidates with relevant internships, certifications, bootcamp experience, or significant academic projects are encouraged to apply. Equal Opportunity We are committed to providing equal employment opportunities to qualified candidates and maintaining an inclusive workplace.