Job Description
Workday HCM Architect Job Details/Project Details:
Our client has been live on Workday since 2021 and currently operates on the full Workday platform, including both Workday HCM and Financials. They are seeking a highly experienced Workday HCM Architect to serve as the primary owner and strategic lead of their Workday HCM environment. This individual will act as a true extension of the internal HRIS team and will be heavily relied upon for Workday expertise, leadership, architectural guidance, operational support, and long-term optimization strategy. The client is looking for someone with an "ownership mentality" -- a hands-on functional leader who can take initiative, drive best practices, proactively identify opportunities for improvement, and confidently guide the organization across the Workday HCM landscape. The ideal candidate will have deep functional expertise within Workday HCM, Recruiting, and Benefits, while also possessing the ability to oversee broader HCM operations, enhancements, integrations, business processes, and strategic initiatives. This person must be comfortable operating independently, partnering directly with leadership stakeholders, and serving as the go-to expert for all things Workday HCM. This role will support both day-to-day production support activities and strategic initiatives, including optimization efforts, system enhancements, implementation support, and cross-functional Workday projects. Key Responsibilities:
Serve as the primary owner and functional architect of the Workday HCM platform. Act as a strategic extension of the client's internal HRIS and Workday team. Lead overall Workday HCM administration, support, optimization, and roadmap planning. Provide hands-on functional support across Workday HCM, Recruiting, and Benefits. Troubleshoot and resolve complex system issues, process gaps, and end-user concerns. Drive ongoing optimization initiatives and recommend scalable Workday best practices. Lead configuration, testing, deployment, and enhancement efforts across Workday modules. Support and oversee small-to-medium-sized Workday projects from requirements gathering through deployment. Partner directly with HR, Talent Acquisition, Compensation, Benefits, and leadership stakeholders to translate business needs into scalable Workday solutions. Own and lead Recruiting-related enhancements, business process improvements, and configuration updates. Assist with the implementation and setup of a new Compensation tool/process within Workday. Support the onboarding and integration of a new Canadian Benefits carrier. Evaluate current-state processes and proactively identify areas for improvement and automation. Support reporting, auditing, testing, and data validation activities where needed. Create and maintain functional documentation, testing scripts, process flows, and knowledge transfer materials. Provide strategic recommendations around governance, scalability, and long-term Workday HCM architecture. Help establish structure, standards, and best practices across the Workday environment. Operate with a strong sense of ownership, accountability, and partnership with the business. Requirements :
Workday HCM Expert (5+years experience minimum) Proven experience operating as a Workday HCM Lead, Architect, or senior functional owner. Deep functional expertise across Workday HCM Strong expertise within Workday Recruiting. Workday Benefits experience Day to Day Ticket support Experience supporting Workday in a post-go-live and production support environment. Ability to independently own and manage the Workday HCM landscape with minimal oversight. Strong understanding of Workday business processes, security impacts, configuration, and optimization strategies. Proven experience driving Workday enhancements and optimization initiatives. Experience partnering directly with leadership stakeholders and cross-functional business teams. Strong troubleshooting, analytical, and problem-solving capabilities. Excellent communication, client-facing, and stakeholder management skills. Ability to balance strategic leadership with hands-on execution. Comfortable operating in environments with limited internal Workday expertise. Desirable:
Experience with Workday Compensation. Experience supporting Benefits administration and carrier integrations, ideally within Canada. Exposure to additional Workday modules such as Benefits, Talent, Reporting, or Core Compensation. Previous consulting experience strongly preferred. Experience helping organizations mature and optimize their Workday environments post go-live. Workday certifications are a plus. •More Details :
Ticket Summary Support Manage HRIS platform administration, including release preparation, framework deprecation planning, system maintenance, and security-related requests. Administer learning enrollments (EIBs), employee objectives, and monthly performance review processes. Maintain and optimize reports, ensuring reporting accuracy and eliminating duplicative reporting. Support recruiting operations through troubleshooting candidate/job requisition issues, maintaining recruiting integrations (GoodTime, LinkedIn), and managing external career sites. Maintain benefits plans, integrations, and benefits-related events across three countries. Support implementation projects for new system features and enhancements, including testing, configuration, and process improvements. Provide ongoing operational support, troubleshooting, vendor coordination, and cross-functional collaboration with HR, Recruiting, IT, and external partners. Project Roadmap Compensation Planning tool Integration (Pave) Implement a new Canadian Benefits Carrier (Integration Work) Recruiting Process/Workflow overhaul Right now, we have very standard out of the box recruiting workflows, with some add-on steps that have been created over the years that have resulted in a clunky process that is not supporting the right business outcomes. Increased manager and employee self-service Workflows We have little to no self-service in Workday Improved Workday Reporting & Analytics Current set up is very standard, out of the box. Users find it hard to find data and interpret it Could include integrations and data connections to outside tools for better analytics
