IT Application Analyst Epic Population Health, Full-Time, First Shift, IS & T

IT Application Analyst Epic Population Health, Full-Time, First Shift, IS & T UC Health, LLC

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6 Cincinnati, OH Job Details Full-time 23 hours ago Qualifications Performance dashboard reports Collaborate with healthcare professionals Dashboard development Customer communication Customer relationship building Incident management Configuration management Data reporting Information Systems Mid-level Improving operational efficiency System maintenance Change management Continuous improvement Data quality monitoring Requirements analysis Public health User acceptance testing Systems & applications support Epic Certification Integration testing Unit testing Epic Business requirements Associate's degree Escalation handling 2 years Software training Teaching Test Planning (Quality assurance practices) Progress tracking (project management tasks) Full Job Description Epic Population Health IT Applcation Analyst , Full-Time, First Shift UC Health is hiring a full-time Epic Population Health IT Application Analyst for the IS&T department for first shift at UC Health. The Epic Population Health IT Application Analyst is responsible for implementing and supporting designated software applications in accordance with departmental standards and procedures. Work with users to apply system functionality to production practices. Develop reports to meet users' requirements. Develop operational procedures and test software. The IT Application Analyst assists with the configuration, maintenance, and support of Epic Population Health modules, including Healthy Planet, registries, and care management tools. This role works with analysts, clinicians, and operational teams to understand workflows and help identify opportunities for system improvements and efficiencies. The analyst supports the development and maintenance of reports, dashboards, and registries to assist with population health initiatives and operational needs. They help translate business and clinical requirements into system updates under guidance from senior analysts, system analyst or leadership. This role contributes to documenting system configurations, workflows, and procedures following established standards. The analyst participates in application updates and enhancements, including assisting with testing activities such as unit testing, integration testing, and user acceptance testing to ensure system changes meet requirements. The analyst helps maintain data quality and consistency across applications and reporting tools. They provide end-user support by troubleshooting issues, answering questions, and assisting with training as needed. They also support maintenance of application tables, reports, and other system components. The role follows production support processes by documenting incidents, requests, and resolutions using standard tools. The analyst participates in system upgrades, routine maintenance, and change management activities, while supporting continuous improvement efforts. Additionally, the analyst assists in supporting population health reporting needs, including basic metrics and operational reports. They stay informed on Epic updates and healthcare IT practices to effectively support system functionality. System Support & Configuration

• Supports system configuration, tables, and parameters under direction. Assists with implementing enhancements and maintaining system functionality. Helps develop test plans and participate in testing activities. Coordination
• Responds to user requests and escalates issues as needed. Coordinates with team members, vendors, and other IT teams to support system changes and issue resolution. Project Support
• Supports project tasks by completing assigned work, providing status updates, and documenting activities.

Assists with issue tracking and follows established project management standards.

Customer Relationship:

• Facilitates end user meetings and provides clear communication to users. Assists with gathering requirements and supporting user needs. Contributes to positive user experience and process improvements. Other duties as assigned :
• Provides backup support for other analysts and assists with additional tasks as assigned.

Education:

Associate degree in information systems or relevant field required; bachelor's degree preferred. 2 years equivalent experience can substitute for an Associate degree plus must have 2 years analyst or other relevant experience (2-4 years total).

Years of Experience:

1-2 years equivalent analyst experience preferred

License and Certification:

EpicCare Certification preferred. Person accepting this position, if not already certified in EpicCare Value Base Care and/or Healthy Planet will be required to obtain and maintain one or more Epic module certification(s) as required by the position. Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today! About UC Health UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching—a combination that provides patients with options for even the most complex situations.

Members of UC Health include:

UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com. At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer.