Full Job Description Address:

660

Ackerman Rd Columbus, OH Job Number:

R155953

Posted Date:

8/20/2026

Type:

Part time

Current Employees and Students:

Please log in to Workday to use the internal job search and application process. Job Summary Under general supervision, supports classroom-based and technology-enabled training programs for clinical and operational staff. Assists with training center operations, facilitates hands-on learning activities, provides end-user support for electronic medical record (EMR) applications, and participates in usability testing and optimization initiatives. Serves as a resource for learners during orientation and training programs, ensuring completion of required educational activities and supporting adoption of healthcare technologies. Essential Functions Assist with the daily operations of the training center and support training program logistics. Proctor nursing and clinical classroom sessions to ensure completion of assigned role-based training requirements, including interactive eLearning modules, playground exercises, infusion pump activities, and MyChart Bedside training. Provide guidance and support to learners during hands-on training exercises and classroom activities. Monitor learner progress and escalate training concerns or technical issues as appropriate. Assist with validating training completion and maintaining training records. Support usability testing activities for new technologies, workflows, and system enhancements. Document testing results, issues, and recommendations for review by project and operational teams. Provide first-level technology troubleshooting and assistance within the training environment. Respond to general EMR and application-related questions from end users and learners. Assist with training material preparation, classroom setup, equipment readiness, and technology maintenance. Support optimization initiatives by gathering feedback from end users and identifying opportunities to improve workflows and user experience. Collaborate with trainers and informatics teams to ensure successful training delivery and adoption of healthcare technologies. Minimum Qualifications Bachelor's degree and / or equivalent combination of education and experience. Preferred Qualifications Experience with Epic or other electronic medical record systems. Healthcare, informatics, education, training, or clinical experience. Experience facilitating classroom activities or supporting adult learners. Experience with usability testing, workflow analysis, or technology implementation projects. Screen reader users may encounter difficulty with the online application. For assistance with applying, please contact . If you have questions while submitting an application, please review these frequently asked questions. Thank you for your interest in working at Ohio State. Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. 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