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Job Description
110 N
MAIN ST, DAYTON, OH 45202 DEPT
I.T.
CUSTOMER SUPPORT
Full-Time /
SHIFT VARIES Note:
Candidates must be willing to commute and work "in-person" to the Dayton, Ohio area Essential Duties & Functions ## Receives assignments and works under supervision of his/her immediate manager or senior-level team member 1. Demonstrates progressive growth in capabilities, productivity, and delivery as capability and capacity develops. 2. Provides technical support to System Designers, System Builders, Customer Support Desk, and Field Support staff. 3. User provisioning. 4. Certificate tracking. 5. Finger printing. 6. Workstation and printer file creation for import. 7. Directory, distribution list maintenance. 8. Meeting equipment room set up. 9. Configuring devices such as iPhones, Vocera devices. 10. Building/configuring PC/Laptops. 11. Building configuring Servers.
Education Minimum Level of Education Required:
High School completion / GED Associate Degree in IT or related field with 6+ years job experience & 3 years Security experience required or Bachelor Degree in IT or related field with 4+ years job experience & 2 years Security experience required.
Additional requirements:
§ Type of degree: N/A § Area of study or major: Computer Science, MIS, Nursing, Medical Technology, Radiology, Mathematics, Engineering, Biomedical Engineering, Laboratory, Pharmacy, or Medicine.
N/A § Preferred educational qualifications: N/A § Position specific testing requirement: N/A Licensure/Certification/Registration None required
Preferred:
Comp TIA:
IT Fundamentals Comp TIA:
Network+ Fundamentals
COMP TIA
A+
Google:
IT Support Certification Google Project Management Certificate Experience Minimum Level of Experience Required:
No prior job-related work experience Prior job title or occupational experience: N/A Prior specific functional responsibilities: experience required in implementation and support of an Identity Access Management tool.
N/A Preferred experience: Interest in Digital Health and technology, basic understanding of computer hardware, software, networking concepts and/or business workflow.
Other experience requirements:
Requires knowledge of the Microsoft Office Suite of applications