What You Need Education:

Information Technology Associates Degree or equivalent experience in an IT support role.

Proficiency in the following technology:

Windows Desktop/Server OS Microsoft Office Suite Azure/M365 Citrix Workspace Dell PC equipment Multi-Factor Authentication systems Active Directory

DHCP/DNS

Print queue management

Understanding of:

Routers, Switches, and Hubs LAN/WAN technologies Internet technologies - Connection, Protocols, Browsing, E-Mail, Security, UTP Ethernet A satisfactory driving record determined by the Company and a valid driver's license is required.

Competencies/Skills:

A strong customer service attitude and desire to assist others are essential. Must have proven organizational, administrative, interpersonal, and communication skills. Must be accountable and take direction from supervisors, keep required work schedules, focus attention on details, and follow work rules. Must be a problem solver with the ability to find resolutions. Must be able to adapt to a fast-paced environment and be flexible with changing priorities. Dependability and the ability to work under pressure while meeting critical time frames are required. Must be self-motivated and capable of working with minimal supervision. Maintenance of confidentiality is mandatory, and the ability to handle and complete multiple tasks/projects is critical. Must be flexible and able to work effectively in a team environment and consistently maintain a professional and respectful demeanor/attitude with co-workers, clients, vendors, and regulatory agencies.

Work Conditions:

Possible travel to local sites weekly with this position. A company vehicle is provided. The individual will be required to carry a cell phone and must be willing and able to support projects 24hrs per day in case of emergencies. Must be physically capable of lifting up to 25 pounds, bending, twisting, and moving related computer equipment, such as printers, monitors, and PCs. Successful candidate must be able to work independently and require minimal direct supervision.

Preferred Experience, Skills, and Knowledge:

Exposure to ticket tracking software PBX experience is a plus Microsoft certification is a plus Project management experience is a plus Why Join Kinder Morgan Kinder Morgan is a large energy infrastructure company operating in North America. Access to reliable, affordable energy is a critical component for improving lives around the world. We are committed to providing energy transportation and storage services in a safe, efficient, and environmentally responsible manner for the benefit of the people, communities, and businesses we serve. Kinder Morgan provides equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, childbirth and related medical conditions, gender (including gender identity and expression), sexual orientation, national origin, ancestry, citizenship status, age, physical or mental disability, genetic information, marital status, military or veteran status, family status, status as an individual authorized to work in the U.S., or any other status protected by law. For more information about Kinder Morgan, our culture, opportunities available, and to join our Talent Community, please visit our careers site at www.kindermorgan.com .

Qualifications:

Education:

Information Technology Associates Degree or equivalent experience in an IT support role.

Proficiency in the following technology:

Windows Desktop/Server OS Microsoft Office Suite Azure/M365 Citrix Workspace Dell PC equipment Multi-Factor Authentication systems Active Directory

DHCP/DNS

Print queue management

Understanding of:

Competencies/Skills:

Work Conditions:

Preferred Experience, Skills, and Knowledge:

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