Lansing, MI (Hybrid) Inperson interview Develop, execute, and maintain test plans, test cases, and test scripts. Perform functional, regression, integration, and user acceptance testing. Identify, document, and track defects, ensuring clear communication and timely resolution. Validate system changes and enhancements to support agency goals and compliance with DTMB standards. Participate in project meetings, provide input on requirements from a testing perspective, and support continuous improvement efforts. Additionally, this role serves as a key member of the Agency Services QA/BA team, contributing to various QoL support requests and operational team activities.
The successful candidate will:
Demonstrate strong customer service and communication skills. Help guide agency partners through DTMB processes, policies, and quality standards. Quickly learn new applications, workflows, and project contexts. Be self-directed, well organized, and confident in building strong working relationships. Adapt easily to shifting priorities, changing project needs, and evolving agency requirements