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Solutions Consultant
Job
Passport Corp
Remote
$110,000 Salary, Full-Time
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Job Description
Position:
Solutions Consultant - Workforce Management industry, requires knowledge of Payroll, HR and Union reportingLocation:
Fully REMOTESalary:
up to $110,000 depending on experience and skillsWe are a software technology company focused in the workforce management space. The Solutions Consultant plays a key role working closely with our clients, successfully implementing our products to their specific needs. The Solutions Consultant is both a technical and customer-facing position and will involve requirements gathering from customers, designing solutions, and building and testing those solutions.Responsibilities:
- Evaluate business processes, identify improvement areas, and design and implement effective solutions
- Conduct meetings and presentations to communicate ideas, findings, and recommendations
- Perform detailed requirements analysis with customers
- Document and clearly communicate project outcomes and recommendations
- Collaborate with cross-functional teams and management to align on solutions
- Configure software systems to meet client requirements
- Work closely with clients, technical teams, and leadership
- Ensure solutions align with business needs and objectives
- Perform user acceptance testing and support validation activities
- Prioritize initiatives based on business goals and requirements
- Act as a liaison between stakeholders, users, and technical teams
- Monitor deliverables and ensure projects are completed on time
- Provide support across all customer environments, including development and production
- Perform additional duties as needed
Requirements:
- Bachelor degree in Business, Information Technology, or a related field
- 5+ years of experience in business analysis with strong analytical and problem-solving skills
- Must have a a background in HR, payroll and having union reporting knowledge is a plus
- Ability to influence stakeholders and drive alignment on solutions
- Advanced technical aptitude and ability to learn new systems quickly
- Excellent documentation and communication skills
- Experience creating reports and delivering presentations
- Strong planning, organizational, and time management skills
- Proven track record of contributing to successful project delivery